PC Crashing After Getting a GTX 580

[KapteinFruit]

So my brother got him self an Asus GTX 580. The one with that insanely fat cooler. Takes up three PCI slots lol. Anyway, after he installed it all his games crash. He gets BSOD's. And we have no idea what's causing it. At first we thought it could be because his PSU wasn't good enough so I let him barrow mine, an Enermax Revolution 85+ 1250W, but the same shit happens. Any idea on what it can be? The BSOD's doesn't happen often so he doesn't know what the error code is. Any help here? I feel so bad for him. He's had his 4890, which has held up amazing strong, for three years now and he really deserves a new graphics card because he can barely afford anything these days.

 

[KING_OF_SAND]

Right click <Computer>, go to <Performance>, on the bottom left go to <Performance information and tools>, click advanced tools, then <view performance details in event log>. Go to the most recent error/warning and tell me what the Event ID is. all of this on the computer that BSoD

 

[KapteinFruit]

Right click <Computer>, go to <Performance>, on the bottom left go to <Performance information and tools>, click advanced tools, then <view performance details in event log>. Go to the most recent error/warning and tell me what the Event ID is. all of this on the computer that BSoD

My brother is doing that now. I'll edit the reply when he tells me what it says. Thanks for the help.

EDIT:

He sent me all the different things from the latest errors and such so take a look. I have no idea what to look for.

Critical:

-<br style="line-height: 17px; ">EventDataBugcheckCode36BugcheckParameter10x1904fbBugcheckParameter20xfffff880079eec48Bugcheck

Parameter30xfffff880079ee4a0BugcheckParameter40xfffff880012bd310SleepInProgressfalsePowerButtonTimestamp0

Error:

-EventData<br style="line-height: 17px; ">Schedule error: 10050Initialize call failed, bailing out <br style="line-height: 17px; ">-EventData<br style="line-height: 17px; ">SessionNameMicrosoft-Windows-SetupFileNameC:\Windows\Panther\setup.etlErrorCode3221225485 <br style="line-height: 17px; "> <br style="line-height: 17px; "> <br style="line-height: 17px; ">LoggingMode5

-UserData<br style="line-height: 17px; ">-RouterErrorNameinetpp.dllError0x0 -EventDataparam10x00000024 (0x00000000001904fb, 0xfffff880079eec48, 0xfffff880079ee4a0, 0xfffff880012bd310)param2C:\Windows\MEMORY.DMPparam3061611-31699-01 -EventDataparam1ASDR

Warnings:



-EventDataExtraInfoReasonFull Index Reset -EventDataDetail2 user registry handles leaked from \Registry\User\S-1-5-21-1797009724-2527889963-2291973363-1000: Process 444 (\Device\HarddiskVolume2\Windows\System32\winlogon.exe) has opened key \REGISTRY\USER\S-1-5-21-1797009724-2527889963-2291973363-1000 Process 2500 (\Device\HarddiskVolume2\Windows\System32\msiexec.exe) has opened key \REGISTRY\USER\S-1-5-21-1797009724-2527889963-2291973363-1000\Software\Microsoft\Windows\CurrentVersion\Explorer -EventDataExtraInfoContext: Application, SystemIndex Catalog Details: The URL was already processed during this update. If you received this message while processing alerts, then the alerts are redundant, or else Modify should be used instead of Add. (HRESULT : 0x80040d0d) (0x80040d0d)URLcsc://{S-1-5-21-1797009724-2527889963-2291973363-1000}/ Audit failure -EventDataparam1\Device\HarddiskVolume2\Windows\System32\drivers\afd.sys

 

[KING_OF_SAND]

There should be a spot called "EVENT ID" at the top in between "Date and time" and "Task Category." Go to the time right when the BSOD happened and look a little to the right to the even ID.

Considering this just started happening after the GPU was installed i will guess its Event ID 101 or 100?

Sorry i was not more specific.

 

[KapteinFruit]

There should be a spot called "EVENT ID" at the top in between "Date and time" and "Task Category." Go to the time right when the BSOD happened and look a little to the right to the even ID.

Considering this just started happening after the GPU was installed i will guess its Event ID 101 or 100?

Sorry i was not more specific.

I have no idea what this even means so I just wrote it like he wrote it to me.

Event ID's:

Critical 41

ID 0

ID3

ID 1001

ID 7030

Warning:

ID 1008

ID 1530

ID 3036

 

[KING_OF_SAND]

Turn Sleep mode off.

Event 41 is a computer sleeping disorder. and can be the cause of id 1001 and 7030. and BSoD.

 

[KING_OF_SAND]

Sense this was not an issue before the 580 this is what i recommend doing.

Uninstall all Nvidia based drivers.

Driver sweep the Nvidia drivers, AND the ATi one if you have not already < not sweeping the ati driver is most likely what caused it.

Install the latest Nvidia drivers including physX if desired.

If that does not work try one of Nvidias older driver AFTER sweeping the previous driver.

 

[KapteinFruit]

Sense this was not an issue before the 580 this is what i recommend doing.

Uninstall all Nvidia based drivers.

Driver sweep the Nvidia drivers, AND the ATi one if you have not already < not sweeping the ati driver is most likely what caused it.

Install the latest Nvidia drivers including physX if desired.

If that does not work try one of Nvidias older driver AFTER sweeping the previous driver.

He was doing all of that, but then got a BSOD. He's gonna try again, but I'm off to bed. Getting late now. I hate going to school.

Thanks for the help, I'll check by tomorrow to see if there are any other replies and to tell how it went with my bro. I would be glad if you would bother to keep an eye out. Good night.

 

[SmoulderingCircuits]

Has he properly tested overclocks on the rest of the system at 100% load or has he just assumed them to be stable?

If not, the increased graphical throughput could be tipping an unstable clock over the edge.

Ofcourse, there is the chance the 580 is faulty beyond repair.

It could also be the 580 has exposed a different component as faulty.

 

[KING_OF_SAND]

Has he properly tested overclocks on the rest of the system at 100% load or has he just assumed them to be stable?

If not, the increased graphical throughput could be tipping an unstable clock over the edge.

Ofcourse, there is the chance the 580 is faulty beyond repair.

It could also be the 580 has exposed a different component as faulty.

While you bring up valid points it, doesnt answer as to why Crit error 41 is appearing. Now what you said could cause error 41 but i am just not seeing it as likely so. I think its a driver issue more than anything. I had this same exact issue with my ASUS G71 laptop, when it would go into sleep mode, and when i awake it the GPU driver does not fully recover, thus causing BSoD after a while.

 

[SmoulderingCircuits]

While you bring up valid points it, doesnt answer as to why Crit error 41 is appearing. Now what you said could cause error 41 but i am just not seeing it as likely so. I think its a driver issue more than anything. I had this same exact issue with my ASUS G71 laptop, when it would go into sleep mode, and when i awake it the GPU driver does not fully recover, thus causing BSoD after a while.

Could be the Nvidea drivers implementing ATi power saving - or trying to downclock to an old card's 2D profile while in games, or more importantly, voltage

 

[KING_OF_SAND]

Could be the Nvidea drivers implementing ATi power saving - or trying to downclock to an old card's 2D profile while in games, or more importantly, voltage

But error 41 is a sleep problem, which means his error occurs only after sleep mode. Now what could be happening is that he is entering out of sleep mode the GPU voltages stay at 2d clocks. not monitoring his clocks/voltages he probably started a 3d application or something and the 3d clocks were there with 2d voltages (as you mentioned) and then the BSOD.

 

[KapteinFruit]

Aight guys, my bro got the PC up and running and BC2 is running great, however, I can't say the same about Crysis or Arma II. In Crysis he gets 7 FPS. Not sure about ARMA II, but he says it runs like shit. What could be causing this? BC2 runs great. And I'm sitting at his PC now and I ran Intel Burn Test and no problems with running that. FurMark have been tested as well. No problems there either. What could it be?

 

[SmoulderingCircuits]

Aight guys, my bro got the PC up and running and BC2 is running great, however, I can't say the same about Crysis or Arma II. In Crysis he gets 7 FPS. Not sure about ARMA II, but he says it runs like shit. What could be causing this? BC2 runs great. And I'm sitting at his PC now and I ran Intel Burn Test and no problems with running that. FurMark have been tested as well. No problems there either. What could it be?

That would, again, suggest the drivers are utilising the wrong clock profile

 

[KapteinFruit]

That would, again, suggest the drivers are utilising the wrong clock profile

Driver sweeper has been run and there are no drivers except the Nvidia driver for the 580. The PC has been reinstalled three times because he had that BSOD problem. So there are no drivers crashing with each other.

 

[KING_OF_SAND]

download msi afterburner, enable clock speed monitoring. That way we can see if the clock are working properly.

 

[SmoulderingCircuits]

download msi afterburner, enable clock speed monitoring. That way we can see if the clock are working properly.

But check overdrive alongside it just incase

 

[KapteinFruit]

download msi afterburner, enable clock speed monitoring. That way we can see if the clock are working properly.

All the clock are fine. Tried with FurMark while having MSI Afterburner going.

But check overdrive alongside it just incase

No Catalyst Overdrive installed.

 

[KING_OF_SAND]

The problem with Crysis, i would contact the Nvidia site forums because Crysis is an Nvidia game, you may get more help there. Try re installing arma ii, and later crysis and see if that helps. I cant think of what the problem could be? it doesn't sound like a hardware issue?