Clock Watch Dog Time Out BSOD

RobCharles1981 · #1 16-03-19, 08:46 PM

Hi all I'm wondering if you can help me with this problem?

I've basically gone ahead and upgraded my Computer with this:

AMD Ryzen 5 2600
MSI B450 Gaming Plus (Latest Bios)
Corsair 16gig 3200 Memory

I've installed Windows 10 and the motherboard drives and graphics ect.

But after sometime my system freezes with no reason, and then I get a BSOD with "Clock Watchdog Timeout Ryzen"

Any idea what this means and how can I fix this?

Thanks
Rob

tgrech · #2 16-03-19, 08:57 PM

Watchdog timers just check whether or not a system has froze and triggers a BSOD/reset if so, I'm afraid that BSOD message won't be much use in finding the cause of the freezing on its own.

Chipset/CPU drivers are a good place to start though(Might need a reinstall or similar), if you're on latest Win10 build already.

AlienALX · #3 16-03-19, 10:17 PM

Is your memory Bdie? is it set on AXMP?

RobCharles1981 · #4 16-03-19, 10:41 PM

Quote:

Originally Posted by AlienALX

Is your memory Bdie? is it set on AXMP?

Hi this is my memory.........

https://www.novatech.co.uk/products/...2b3200c16.html

AlienALX · #5 17-03-19, 01:39 AM

I can't verify if that's Samsung or Hynix.

Download CPUZ, go to SPD and look at this and see what it says.

99.9% of the issues with Ryzen are memory related.

looz · #6 17-03-19, 10:34 AM

It isn't b-die, b-die 3200MHz would be CL14.

RobCharles1981 · #7 17-03-19, 01:21 PM

Hi all please find attached info from CPUZ.

Many thanks!

RobM · #8 17-03-19, 01:22 PM

Really hard to diagnose this one
The Ram is Hynix and is not on the compatibility list from what I can see for that board, however that should not mean it is unusable.

Try the following

setting your ram to its normal JDEC i.e turn off XMP
Open device manager and expand Computer right click ACPI x64 > Select update driver and search auto
Do this again with the following devices
Display adapters
monitors
network adaptors > Realtek

I have a feeling that lower Ram speeds will be what fixes it though

RobCharles1981 · #9 17-03-19, 01:33 PM

Another Update - I asked in another forum who told me to download an an application "Who Crashed" this is the report that it's given me......

On Sun 17/03/2019 08:42:40 your computer crashed or a problem was reported
crash dump file: C:\Windows\Minidump\031719-8796-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x14CC20)
Bugcheck code: 0x101 (0x10, 0x0, 0xFFFFD00160DD8180, 0xA)
Error: CLOCK_WATCHDOG_TIMEOUT
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that an expected clock interrupt on a secondary processor, in a multi-processor system, was not received within the allocated interval. This can be caused by non-responding hardware or by a overheated CPU (thermal issue).
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.

AlienALX · #10 17-03-19, 02:39 PM

All that means is that the timing in your kernel got waffy dude. It could have been for many reasons, but mostly CPU and RAM speed. I've had Watchdog errors on boggy stock rigs.

I would surmise it is your RAM causing the issue, as 3200mhz non Samsung is pushing it. Try tweaking it back to around 2900 and see what happens then.