I ordered the Dragon box when I did it said 3 to 5 days delivery as its not arrived I telephoned the company and asked where it was, after waiting ages they came back and said "it not in the country"
As they had quoted 3 - 5 days delivery and could not fulfill that promise I wanted the order canceled and the money refunded (the reason I placed the order when I did was that I would be here 4 to 8 days after order)
LOL the receptions says in the most condescending voice ever
" you can do what you want love but we wont refund you your money" I mean do companies not know the laws concerning this now no matter what I will just RMA under the Distance selling regulation 
As they had quoted 3 - 5 days delivery and could not fulfill that promise I wanted the order canceled and the money refunded (the reason I placed the order when I did was that I would be here 4 to 8 days after order)
LOL the receptions says in the most condescending voice ever

