Spotty G15 keys

name='glocktodahead' said:
Do you have the version of the G15 where the lcd screen is like blueish in colour? If so, you have the first version and all you have to do is get in touch with logitech, they will ask you for some number on the bottom of your keyboard and then they will tell you to destroy it which you just say you will and they will send you the new version with the white lcd screen for free and you can just keep the other one for someone else lol. Hope this helps
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Yeah mate I have the blue screen version, I included some pics but they don't really illustrate the problem very well. I'll contact Logitech now :)

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PV5150 said:
Yeah mate I have the blue screen version, I included some pics but they don't really illustrate the problem very well. I'll contact Logitech now :)
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thats utterly horrid.
 
Yeah agreed and thanks for the empathy rofl :p I have contacted Logitech and the e-tailer concerned, and they have both admitted that this problem was widely known with the 1st version of this keyboard. They have provided me with an advanced RMA no. and a new one will be winging it's way to me tomorrow. I'll keep you posted.
 
Mine`s one of the newer ones. Even looking at the blur on those piccies, your keyboard seems better lit than mine. The left shift key only has the arrow highlighted.

Same ole story tho, I noticed these boards in the UK selling for £99 - so being a cunning fellow, I figured I`d buy one whilst in the US and bring it home with me - of course it`s price is/was $99 - same with most things, the UK never convert the value, just change the sign.

Anywho, I didn`t figure on the box being as big as it was - so it didn`t fit in either of my cases >.< So... I bought a hard drive for ~$60 (UK equiv was £60), in anycase, I get back to UK and find the prices have changed suddenly.. they`re now £46!!! Got one from Scan that arrived the next day.

Gave me the impression @ the time that prehaps Logitech were coming out with something newer. Not like them to slash a price just like that.

I think the keys on my one are clear if you stick your head directly over the board, at an angle they`re a bit sketchy. Nice keyboard tho.
 
name='glocktodahead' said:
Good glad to have helped PV. :) It's good that logitech provides users with no BS support in most cases with a few exceptions lol.
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yeah, i was the exception
 
name='apex32' said:
WTF BS
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...and that is supposed to mean what? :eek: I spoke to Logitech yesterday on the phone (took 3 mins max to talk to a live operator), he gave me the ref no. and acknowledged that it was a known problem with the first version. He has sent the e-tailer a directive to replace the keyboard, including the knowledge base article highlighting the defect. At this point, after consultation with both Logitech and the e-tailer, there hasn't been any request for the return of the keyboard. I submitted my warranty email to the e-tailer yesterday, they promptly returned an acknowledgement email stating that a new G15 was on the way, and should be in my hands either today or tomorrow. So as far as the BS reference, I can assure you young Sir that it is definitely not ;)
 
name='PV5150' said:
...and that is supposed to mean what? :eek: I spoke to Logitech yesterday on the phone (took 3 mins max to talk to a live operator), he gave me the ref no. and acknowledged that it was a known problem with the first version. He has sent the e-tailer a directive to replace the keyboard, including the knowledge base article highlighting the defect. At this point, after consultation with both Logitech and the e-tailer, has there been any request for the return of the keyboard. I submitted my warranty email to the e-tailer yesterday, they promptly returned an acknowledgement email stating that a new G15 was on the way, and should be in my hands either today or tomorrow. So as far as the BS reference, I can assure you young Sir that it is definitely not ;)
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i said that because i didnt get a free one lol.

and double BS cause i had to wait like 20mins, then i got asked all this
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, then he gave me
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about the key wear, and in the end didnt give me a free one. he said id have to send them mine, and the entire process would take WEEKs. i was
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ed to say the least
 
ive just purchased this keyboard how bad is the paint stripping finger trouble i dont use wasd that much because im not a great big fps fan was just wondering if theres any other keyboards u recommend i have been lookin at the zboard but it seems a bit OTT
 
name='T.D.' said:
ive just purchased this keyboard how bad is the paint stripping finger trouble i dont use wasd that much because im not a great big fps fan was just wondering if theres any other keyboards u recommend i have been lookin at the zboard but it seems a bit OTT
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If you have the newest version of this keyboard (which you probablly do) then you shouldn't have the paint peeling problem at all. You can tell if yours is the new or old from I think there is a link earlier in this thread :)
 
My boards has been fine the whole time, and i also like to use the usb sockets at the rear, with usb ext lead, saves me reaching down to my case. which is my next replacement.
 
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