Need help with graphics card issues.

[Cheddar97]

Hey guys!

I have an MSI GTX 580 Lightning Xtreme Edition that i bought about 2 years ago and all of a sudden, roughly every 4 hours on average I BSOD. This only happens when I'm playing games and after 2 weeks of this its getting on my nerves. I think that its a driver issue but I haven't got any new hardware or installed any new drivers recently. The BCCodes are different on each BSOD as well which is the strange part. I'm going to try to update this post with each of the BCCodes and list them all below starting with the most recent one "7f". If anyone knows what might be going wrong could they please reply to this thread and let me know.

Many Thanks, Elliot

BCCodes:

• 7f
• 3b

 

[SPS]

Google where to locate minidumps and how to debug them on Windows using the SDK. That will tell you what driver it was that crashed.

EDIT: Here you go http://www.sevenforums.com/crash-lockup-debug-how/26584-configuring-debugging-tools.html

 

[Cheddar97]

Google where to locate minidumps and how to debug them on Windows using the SDK. That will tell you what driver it was that crashed.

EDIT: Here you go http://www.sevenforums.com/crash-lockup-debug-how/26584-configuring-debugging-tools.html

Thanks, I will check that out in the morning definately

 

[vish93]

um it could be a driver issue with my 560 ti driver will just randomly crash, one way to fix that is to revert to 314.22 or 312.something drivers. i am currently at 314.22 and no crash for over a week

 

[NeverBackDown]

Try getting the newest possible drivers? Or take Vish's advice^^^

 

[Cheddar97]

I have tried updating and downgrading my graphics card drivers. Im gonna try find out what driver it is crashing now with that link that I was given (thanks for that btw )

 

[Cheddar97]

Google where to locate minidumps and how to debug them on Windows using the SDK. That will tell you what driver it was that crashed.

EDIT: Here you go http://www.sevenforums.com/crash-lockup-debug-how/26584-configuring-debugging-tools.html

Ok i done what it says and i got the following report. The thing is though, i searched for the probable cause driver on my boot drive and there were no search results.

*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 3B, {c0000096, fffff8800638f000, fffff880117bee50, 0}

Probably caused by : ntkrnlmp.exe ( nt!KiSystemServiceHandler+7c )

Followup: MachineOwner
---------

0: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

SYSTEM_SERVICE_EXCEPTION (3b)
An exception happened while executing a system service routine.
Arguments:
Arg1: 00000000c0000096, Exception code that caused the bugcheck
Arg2: fffff8800638f000, Address of the instruction which caused the bugcheck
Arg3: fffff880117bee50, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.

Debugging Details:
------------------


EXCEPTION_CODE: (NTSTATUS) 0xc0000096 - {EXCEPTION} Privileged instruction.

FAULTING_IP:
+0
fffff880`0638f000 6e outs dx,byte ptr [rsi]

CONTEXT: fffff880117bee50 -- (.cxr 0xfffff880117bee50)
rax=fffffa800cb5e000 rbx=fffffa800dac9110 rcx=fffffa8008925ad0
rdx=fffffa800dac9110 rsi=0000000000000000 rdi=fffff880117bf8e0
rip=fffff8800638f000 rsp=fffff880117bf838 rbp=fffffa8008925ad0
r8=0000000000000000 r9=fffff880117bf8e0 r10=0000000000000028
r11=0000000000000000 r12=fffffa800dac9390 r13=0000000000000001
r14=0000000000000000 r15=fffffa80089258f0
iopl=0 nv up ei pl zr na po nc
cs=0010 ss=0018 ds=002b es=002b fs=0053 gs=002b efl=00010246
fffff880`0638f000 6e outs dx,byte ptr [rsi] ds:002b:00000000`00000000=??
Resetting default scope

CUSTOMER_CRASH_COUNT: 1

DEFAULT_BUCKET_ID: WIN7_DRIVER_FAULT

BUGCHECK_STR: 0x3B

PROCESS_NAME: audiodg.exe

CURRENT_IRQL: 0

LAST_CONTROL_TRANSFER: from 0000000000000000 to fffff8800638f000

STACK_TEXT:
fffff880`117be588 fffff800`02cd01a9 : 00000000`0000003b 00000000`c0000096 fffff880`0638f000 fffff880`117bee50 : nt!KeBugCheckEx
fffff880`117be590 fffff800`02ccfafc : fffff880`117bf5f8 fffff880`117bee50 00000000`00000000 fffff800`02cfbc50 : nt!KiBugCheckDispatch+0x69
fffff880`117be6d0 fffff800`02cfb75d : fffff800`02ef43c8 fffff800`02e19ec0 fffff800`02c5b000 fffff880`117bf5f8 : nt!KiSystemServiceHandler+0x7c
fffff880`117be710 fffff800`02cfa535 : fffff800`02e206c4 fffff880`117be788 fffff880`117bf5f8 fffff800`02c5b000 : nt!RtlpExecuteHandlerForException+0xd
fffff880`117be740 fffff800`02d0b4d1 : fffff880`117bf5f8 fffff880`117bee50 fffff880`00000000 fffff880`117bf8e0 : nt!RtlDispatchException+0x415
fffff880`117bee20 fffff800`02cd0282 : fffff880`117bf5f8 fffffa80`0dac9110 fffff880`117bf6a0 00000000`00000000 : nt!KiDispatchException+0x135
fffff880`117bf4c0 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiExceptionDispatch+0xc2


STACK_COMMAND: kb

FOLLOWUP_IP:
nt!KiSystemServiceHandler+7c
fffff800`02ccfafc b801000000 mov eax,1

SYMBOL_STACK_INDEX: 2

SYMBOL_NAME: nt!KiSystemServiceHandler+7c

FOLLOWUP_NAME: MachineOwner

MODULE_NAME: nt

IMAGE_NAME: ntkrnlmp.exe

DEBUG_FLR_IMAGE_TIMESTAMP: 5147d9c6

FAILURE_BUCKET_ID: X64_0x3B_nt!KiSystemServiceHandler+7c

BUCKET_ID: X64_0x3B_nt!KiSystemServiceHandler+7c

Followup: MachineOwner
---------

 

[SPS]

Looks like you may have to update your BIOS. It's not the GPU crashing directly.

EDIT: Or the PSU may be causing something to malfunction.

What sound card are you running?

 

[Cheddar97]

Looks like you may have to update your BIOS. It's not the GPU crashing directly.

EDIT: Or the PSU may be causing something to malfunction.

What sound card are you running?

Yeah i think its the sound card. I just got a very similar BSOD while I was listening to music. I have the Creative X-Fi Fatal1ty Titanium Champion series. Its been buggy ever since ive got it and the dolby chip on it has never worked. Ive only been able to run analog. I have a Razer Chimaera 5.1 and have never really been able to use it because it doesnt get any input when I plug it in. Looks like im gonna have to be using a different sound card. Any reccomendations (preferably not creative cards, i wanna stay away from them now haha). I have a corsair SP2500 speaker set and im thinking of getting a new headset aswell so as long as it can run those 2 then im happy. Thanks for the help though. that link was incredibally useful

 

[SPS]

Yup looks like there was issues with the dolby processing on the creative cards. Most of us prefer the Xonars here

At least you found out how to debug minidumps

 

[Cheddar97]

Yup looks like there was issues with the dolby processing on the creative cards. Most of us prefer the Xonars here

At least you found out how to debug minidumps

Haha yeah Thanks . I think that its funny that I know 3 programming languages but I didnt know how to debug a bsod haha.

So you are saying that I should get maybe the Xonar Phoebus. btw im a complete audio noob haha. I can tell the difference between cards, i just cant tell what the difference would be from specs . So maybe the Phoebus and the Razer Tiamat 7.1? or would you suggest something different?

Edit: Or actually the Phoebus Solo would be cheaper and its the same card, just without the control box i think

 

[NeverBackDown]

Say for example a HT Omega/ Asus Xonar STX soundcard and something along the lines of a Sennheiser PC333D headset.

 

[SPS]

Haha yeah Thanks . I think that its funny that I know 3 programming languages but I didnt know how to debug a bsod haha.

So you are saying that I should get maybe the Xonar Phoebus. btw im a complete audio noob haha. I can tell the difference between cards, i just cant tell what the difference would be from specs . So maybe the Phoebus and the Razer Tiamat 7.1? or would you suggest something different?

Edit: Or actually the Phoebus Solo would be cheaper and its the same card, just without the control box i think

Ha yeah I'm a programmer too and one day I thought, wouldn't it be great if I could debug these crash dumps.. lemme Google that real quick. Turned out to be pretty straight forward and often over looked tbh.