Creative ZEN V Plus

[freedom_12]

Tried getting support from the website but it's useless and most of the guys here are more techie than me so does anybody have any ideas on how to fix a Zen?

When I turn it on I get a 'Firmware Problem' error message and it boots up in recovery mode, then I get 4 options, 'Clean Up', 'Format All', 'Reload Firmware' and 'Reboot', none of which do anything useful (although I think formatting may have wiped all the files on it..).

The only option I get a real response out of is 'Reload Firmware', it tells me to start the update via USB. I think I might have the firmware files t'internet, but I don't know how to upload them onto the Zen.

Any ideas?

 

[Ham]

Bleh, fixed a few of these in my time and they're a pita to say the least.

Updating the firmware is the easy bit. Just find the right version for your player. Plug it in via USB and run the application.

As far as i can remember...

 

[deathwish]

pretty mutch as ham said

Creative Zen and MuVo

The company has a long list of players, including the Zen and MuVo series, but updating firmware is no hassle at all. And you should update, as Creative adds features and improvements to its players often.

1Visit Creative's support page.

Select Downloads, then Region, Country, and Language (here's a quicker way for U.S. users). Then select MP3 Players and your make of Creative player. We chose Zen, then Zen Micro Photo for this example.

2Designate your language, operating system, and type of file.

Select Firmware. You'll get a page with at least one version of the firmware with the version number, the date, and a brief description of what the new firmware does. Click Details if you want a more detailed look at the enhancements (recommended).

In the case of Zen Micro Photo firmware 1.20.01 dated November 5, 2005, it improves playback performance of protected WMA tracks, which is a considerable upgrade. It also improves support for Japanese and Brazillian-Portugese languages--not so big a deal. Click to enlarge image

3Download the update, and save it to your desktop.

Alternatively, you can save it in whatever folder you normally use for temporary apps. Simply connect the Zen Micro Photo to your PC via USB, then open the update application (click Run, then Update). Whatever you do, don't unplug the Zen Micro Photo while it's updating. The process is automated, and it took us less than a minute for our update.

4Make sure the firmware is installed.

When the update is finished, double-check your firmware version on the device. In the main menu, go to System > Information.

 

[freedom_12]

Ah got it goin again, didn't need to save it like that just used the AutoUpdate on the website.

Thanks for the quick feedback

It's not mine anyway, my mp3 player is a currently-dead iPod Nano (new edition) sitting in a cupboard, had the thing for 8 months and now its screwed.

Dammit, Apple, sort it out.