Scan

Toxcity

New member
Hello my computing companions.

I have order new components from scan for tomorrow..

But looking at the parcel traking is says they have been picked up yet.

Does this mean I will be wait yet another day for my new gear? :(
 
U will get something like 4 emails.

1. confirming order.

2. payment confirmed.

3. order picked.

4. order sent.

.. something like that.

I will say 1 thing about Scan over the last year. U used to be able to order stuff and it would be down as taking 3 days - then suddenly arrive the next day!

Now it seems they quote up to 5 working days and it takes about that long.

Don`t know what happened.
 
When you order they give you a delivery date. What did it say?

SCAN seem a little lax on getting things to you next day nowadays but they almost always deliver them the day they say they will

@Rast - I think they've just got too busy for their own good
 
Well, it gets to that page when you chose your delivery say.

And I click the 3rd of april(tomorrow).

I ordered last Thursday. :(
 
Eeeek, I`ve had that. Phoned them from work to find out wtef, and the whole orders been held up coz 1 freakin nic is oos or something.

(when I get home theres an email telling me there`s a delay - go figure - never floopin says which item is delayed tho >!>!>>?>??!!!)

They do email tho to be fair if there`s a delay.
 
name='Rastalovich' said:
Eeeek, I`ve had that. Phoned them from work to find out wtef, and the whole orders been held up coz 1 freakin nic is oos or something.

(when I get home theres an email telling me there`s a delay - go figure - never floopin says which item is delayed tho >!>!>>?>??!!!)

They do email tho to be fair if there`s a delay.

Oh, make me feel better! :rolleyes:
 
name='Kempez' said:
@Rast - I think they've just got too busy for their own good

It`s very true. I can remember Scan & Dabs being my front runners for ordering gear - jeez almost... well I was in college more than 10 years ago ! omg!

Always used to check Scan`s TODAY section, then if there`s nothing u wanted goto the Dabs site, coz on the whole they were cheaper. But I think over the years Scan has become more competitive than Dabs, although they still charge more for postage.

Havent order from Dabs since 2005 according to my account, ouch.
 
Thank you for your order from Scan.

Please regard this email as a notification of delay in your order due to unexpected volumesin our warehouse. Please rest assured your custom is greatly valued and we will process your order with the utmost urgency. Your order has still been booked for a next working day delivery from the point of despatch and we will send further emails to confirm this.

Should you require any further information or assistance please log a query using our online Customer Support service. Alternatively, you can contact our delivery support team on 0870-755-4747.

We apologise for the delay and thank you for your patience

-Cries-
 
name='Toxcity' said:
Thank you for your order from Scan.

Please regard this email as a notification of delay in your order due to unexpected volumesin our warehouse. Please rest assured your custom is greatly valued and we will process your order with the utmost urgency. Your order has still been booked for a next working day delivery from the point of despatch and we will send further emails to confirm this.

Should you require any further information or assistance please log a query using our online Customer Support service. Alternatively, you can contact our delivery support team on 0870-755-4747.

We apologise for the delay and thank you for your patience

-Cries-

But have to respect that reply, at least they let you know and give you a phone number....
 
Yeah well I empathise for you mate, there's nothing worse than having to wait for new gear. But at least they did let you know...not receiving any communication would be substantially worse ;)
 
name='Toxcity' said:
LMAO...

Guess so! Well it better be here tomorrow.. or I will shoot someone! ;)

Dont do nothing and w8 m8y.

I`d advise u ring them and ask them what the delayed item is. See if they can change it for something similar or something.
 
I kinda can't change any of the items.. :(

Its a motherboard, CPU and RAM... all good stuff.

Im guessing its the CPU, but I can't afford the step up and I don't want the lower spec.. :(
 
Its good that they e-mail you yes, but they could at least do it on the dispatch date rather than the delivery date. Wost thing every getting up 4 hours early to wait for a parcel that dosn't arrive.
 
The email says next day delivery after despatch date, have you confirmed when they are being despatched or are they still waiting for stock to arrive?

I have had only good experiences with Scan as of late, but I guess it has to fall down at some time, ul tox, hope they turn up soon either way, in the meantime you could always get project gcse finished. :p
 
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