Random ryzen crashes

[Yeo]

Hi, I built my first computer at the end of last year. Occasionally my computer has been having random crashes. The mobo lights are still on but the peripherals and monitor are off, I cant force restart with the case power button. I have been turning off the power supply to restart the system.
Specs:
Ryzen 1600 - oc'ed to 3.7ghz with offest of .2v
Asus Strix B350-F
Asus Strix 1070 ti
G.Skill Trident Z RGB 3200mhz - can't get to 3200mhz, I understand now I have bought hynix ram and it doesn't play well with ryzen.
Corsair rm650x
Unsure why this happens maybe because of the ram, don't have the money right now to buy new ram to see. Have replaced the mobo to eliminate that.
Any tips appreciated thanks.

 

[Dark NighT]

Have you updated the bios, as you didnt mention it ?


That might fix things.

 

[WYP]

Is your overclock stable? You may also have better luck with your RAM if you update your BIOS.

 

[Yeo]

Yep latest bios and oc seems stable, no issue When running the system for an extended period while working/ gaming.

 

[AlienALX]

Have you looked at your event viewer to see exactly what is being reported when it crashes?

I would start there. This may give you an indication of what to look at.

 

[NeverBackDown]

I believe if it is says Event 41 it will say something about power loss.

So if event viewer says that it can mean pretty much anything, however I had that before and I started with the power supply. I found out that using ONLY the cables that ship with your power supply is highly recommended. I mixed up a seasonic hdd cable and a corsair one and it would give me endless trouble. After discovering that and putting it in a corsair one it fixed the issue and never had a problem. So what was happening was probably more or less the power supply going into a safe mode and shutting down probably from some over current protection or whatever.

So try looking at cables and if they are securely snug. If it's a cable in my experience the shut downs are random/inconsistent which seems to be your issue.

 

[Excalabur50]

I had issues with my system running the RGB Trident Z swapped it out for Flare X and zero issues since so see if your store where you bought it will let you swap

 

[Yeo]

I believe if it is says Event 41 it will say something about power loss.

So try looking at cables and if they are securely snug. If it's a cable in my experience the shut downs are random/inconsistent which seems to be your issue.

I have a kingston a400 and WD blue, neither came with cables so using power supply cables.
In event viewer it says
[ Name] Microsoft-Windows-Kernel-Power
[ Guid] {331C3B3A-2005-44C2-AC5E-77220C37D6B4}

EventID 41

Version 6

Level 1

Task 63

Opcode 0

Keywords 0x8000400000000002

- TimeCreated

[ SystemTime] 2018-06-27T05:33:34.827561800Z

EventRecordID 4693

This is for the most recent crash, unsure if this helps.

 

[Yeo]

I had issues with my system running the RGB Trident Z swapped it out for Flare X and zero issues since so see if your store where you bought it will let you swap

I actually bought the ram sticks overseas, it may be possible for me to swap them for b-die memory.

 

[Excalabur50]

I actually bought the ram sticks overseas, it may be possible for me to swap them for b-die memory.

If you can do it, you'll find less issues with B- die

 

[NeverBackDown]

Since it's Event 41 that means it's a power loss issue. So something is causing your system to shut down.

Check all cables to make sure they are snug, make sure graphics card is seated all the way, make sure ram is seated securely with both tabs closed.

After that I would just run memtest and also try running with one stick of memory and then trying the other on memtest.

 

[RobM]

event logs are pretty much useless next time it happens make a note of the bug check code on the blue screen or you could read the dmp file that gets created with a crash.

 

[BigDaddyKong]

Be sure to check the sub timings on your memories SPD information. I noticed on my 1800X, there were two of the sub timings that were not correctly set even when using DOCP.

Once I manual set these, all my little ghosts in the shell went away.