Yup, I think it would be a good idea to contact support and see what they can tell you 1st before heading the RMA route. Is the SSD brand new?
New Windows Install Freezes
- Thread starter Cyanide89
- Start date
Yup, I think it would be a good idea to contact support and see what they can tell you 1st before heading the RMA route. Is the SSD brand new?
The strange thing is that the drive is visible and usable on the PC but the install just never finished. It always froze at the completion stage.
I will try plugging it directly in but I think we may have to RMA that pos.
And yes it is brand new, we just opened it.
Azurite
New member
The strange thing is that the drive is visible and usable on the PC but the install just never finished. It always froze at the completion stage.
I will try plugging it directly in but I think we may have to RMA that pos.
And yes it is brand new, we just opened it.
Yes do that. This is exactly how my first SSD was. It was highly unstable until it went completely dead and didnt longer show up in windows or bios.
Did you contact the customer service for the drive or RMA to the seller?
If you bought it from a local retailer, you could bring it in and ask them to see what's wrong and if they can't do anything about it, then I'd go directly to the manufacturer for the RMA.
So you need to partition it 1st on an existing system before installing the OS onto the SSD when it's setup for another system? A bit confused to the solution used.
Yup, I would have thought for SSDs or any of the newer hard drives Windows 7 will automatically partition them correctly.
Azurite
New member
Sorry for late reply. I returned it to seller and they RMA it. I recieved a new one when they could verify it was dead.
Good that you found a solution. Havent experienced that on a SSD, because W7 and bios always found the SSD and set it up automaticly. Its not a good solution for people with only a SSD and no spare hdd
Sorry for late reply. I returned it to seller and they RMA it. I recieved a new one when they could verify it was dead.
Good that you found a solution. Havent experienced that on a SSD, because W7 and bios always found the SSD and set it up automaticly. Its not a good solution for people with only a SSD and no spare hdd
Yup, usually you'd only need to partition the drive correctly before the OS setup if you were to use Windows XP. Windows 7 is so much easier and with the new SSDs out now, it's so much easier.
Why is this not in an instruction manual?
I guess the engineers don't have all that much time to get every bit of tests done and written down for different scenarios that may come up from these SSDs.
Azurite
New member
Why is this not in an instruction manual?
Ive heard about this, but it normally dont show up in bios if you dont "make" it in windows with a letter. Also strange that it shows up in bios and run that unstable... Anyways, good that you got it sorted out.