Yea, its one thing to get treated like my friend Jerry and do what you suggest, but its another to do the honest thing and with hold your end of the deal (contract). If you laid out a contract for somebody purchasing your product for 2 years and they want out early, you would want to with hold that contract right? Its only fair to pay up. Just like cell phones. Even if the service is rediculous becasue of weather and latency, but its already widely known and they know that. Not enough to make a rukus about really.