Freeze on E7 error code on DP55WG HELP please!

[Nathlm]

Hello, I'm new to this forum and would like some help.

My PC that I've had for about 3 months has now gone seriously wrong. I can load the bios and everything upto the E7 - "Waiting on user input" code comes up, then it freezes.

I've tried unplugging everything apart from the CPU, GPU and RAM, but nothing will work! I've tried to flash the BIOS but it won't flash either.

I wish I knew what I've done wrong, but I just can't figure it out. My motherboard is the intel DP55WG if that helps at all.

Which is the faulty component?

Can anyone tell me what's gone wrong or how to fix it?

 

[sheroo]

Can you get into the bios and set it back to safe defaults?

 

[Nathlm]

Can you get into the bios and set it back to safe defaults?

I have tried to set it back to defaults but that won't work

 

[sheroo]

Have you tried resetting the cmos? Or booting with just 1 stick of RAM?

 

[Nathlm]

Have you tried resetting the cmos? Or booting with just 1 stick of RAM?

Yes I've tried that but still won't work

 

[sheroo]

There is normally a setting in the bios called halt on errors? Try setting that to no errors or equivalent.

 

[Nathlm]

There is normally a setting in the bios called halt on errors? Try setting that to no errors or equivalent.

Oh I haven't seen that yet, but I will go try that now

 

[sheroo]

Might have just found something else to try. Hit F10 for the boot menu and select your hard drive for it to boot off and see if that works.

 

[Nathlm]

Might have just found something else to try. Hit F10 for the boot menu and select your hard drive for it to boot off and see if that works.

Your previous suggestion is N/A because my mobo doesn't have that setting but will try to switch to hard drive boot

Thanks for these quick replies

 

[Nathlm]

Might have just found something else to try. Hit F10 for the boot menu and select your hard drive for it to boot off and see if that works.

It freezes when I press enter to select the hard drive

 

[sheroo]

Have you tried the other stick of ram as well?

 

[Nathlm]

Have you tried the other stick of ram as well?

Yep

 

[Nathlm]

Yep

I've also tried it in the other slot

 

[sheroo]

Booted without the keyboard?

 

[Nathlm]

Booted without the keyboard?

Tried that but didn't work

Do you think that it may be a component failure?

 

[sheroo]

Did you install anything new recently? It's all sorta pointing toward the motherboard...

 

[Nathlm]

Did you install anything new recently? It's all sorta pointing toward the motherboard...

I tought that it could be the motherboard but I thought that it could be the CPU aswell

 

[sheroo]

You've checked all the cables 24 & 8 pin power, sata cables (swapped out for another)?

 

[Nathlm]

You've checked all the cables 24 & 8 pin power, sata cables (swapped out for another)?

I will have to buy some extra sata cables to test, will buy tomorrow.

 

[sheroo]

Sorry what I meant was just to try the hard drive with a different sata cable than the one you've been using to rule that out. If you can go into the bios and monitor the cpu, then the chances are that that's ok. The only definitive way to test it though is to plug it into something else...