Alienware VS Custom pc

And that's all a matter of opinion and beauty being in the eye of the beholder dude. Honestly it's as simple as that. If their cases were actually bad and offered bad airflow etc? Well yes, I could understand why people would keep going on about it. But every one has different tastes. Me? Well I think the Art Deco period was the finest hour of mankind. So much so I have visited the Empire State and actually went up it, even though I am terrified of heights and get dizzy. I actually had to hold myself up.

Thus I like their cases. Whilst when released it was said they were made to resemble an alien's head I disagree. To me they look like something from Art Deco. Sweeping lines, bold statements. The predator 2 looks like a Japanese bullet train.

But yes, that's all a matter of opinion. (and I hate the new ones, for the record)

Well to every opinion and fact there is usually always a counter opinion and fact. Yes their very high end machines are very expensive. However there is of course a reason for that. Very high end hardware is usually new. And as every one knows new hardware *always* comes with problems that are going to need to be ironed out. Bad drivers, incompatibilities and sometimes just an all out stinker that needs to be sectioned and binned. And all of this costs money in support and repairs ETC.

The reason I would imagine they don't offer RAID configs ETC is because RAID 0 is a great way to lose all of your data. If one drive goes you lose the lot. It's also a far greater PITA to create an Alien Autopsy ™ and their restore disc. They supply you with a fresh copy of Windows (a real one) as well as the Alien Respawn ™.

If a customer wanted RAID then it's highly probable they know what they're doing. Thus, as you have pointed out so many times (and me !) people who have that level of experience will not buy from Alienware. Am I beginning to make sense now? As I said before I am not being pissy I am just trying to put accross that Alienware fill a complete niche in our world. Why do the offer upgrades? well, to be totally frank? because most of their customers are like that kid. They don't know their ass from their elbow but just want to click on everything so that they can make it the most expensive. Go to Youtube, look up some box opening videos from Alienware computers and take note how the first bleeding thing that comes out of the owner's mouth is either the exact price *OR*, in the case of that kid, "And here we have the Alienware 51, it was very expensive"

Note how he simply has to ram that point home? And then we go back to my point about capitalism. If we could all make loads of money selling thin air we bloody well would. Bandwidth on the internet is free money. At first it was unlimited and then the ISPs began to realise they could start choking it, shaping it and even charging for a gigabyte of it. It sucks, but that is capitalism my friend. And without it the USA and UK would not be as wealthy and comfortable as we are.

See also - "I could sell sand to Arabs" or "I could sell bifocals to a blind man"

The only thing you would have to really do is change the motherboard. When Dell finished their total ruin of Alienware they had their own X58 micros and full boards made (Aurora and Area 51). At that stage they pulled a 'classic' and had their own bios made for them.

But, with a gaming machine that is about all they could monopolise, so the rest are just off the shelf parts.

Oops missed a bit. Overclocking is not something amateurs do. Dude, remember what I said in a previous post?

Take what you do and what you know and then DON'T apply it to every one.

Just because a carpenter could build a house it doesn't mean we all could. Just because a mechanic can strip an engine, rebore it and rebuild it doesn't mean we all could.

So therefore, by a process of elimination - just because loads of people on this forum (you, basically, too) can build a PC, run raid, overclock it, lap a CPU, run a water loop ETC doesn't mean every one can.

as for the styling....you did notice that I explicitly said "I THINK their systems are distasteful". I did not state that as fact.....the "I THINK" implies an opinion....

I am not sure how you quite get "art deco" from ANY of their product lines (older to current), but that is your opinion....and you can have it if you like....no arguments from me on what you do or don't like

on the issue of RAID arrays....Alienware could offer a RAID 10 (0+1) and actually build MORE reliable systems....although setting up a boot disk to use GPT is no easy task....it can be done with some command line work....which even a modestly competent tech could do

as far as overclocking....I think you are just re-enforcing my point.....why would the company intentionally limit their systems? also ANYONE with a few days of research can learn to overclock a system, to a reasonable degree

I mena no disrespect, but it seems that you are trying to find any way possible to justify that Alienware is a high quality syste,.....which interestingly enough I have never denied.....but you are missing my points....and in some cases spinning what I have said to fit your own opinions....

I am not calling you a blatant fanboy, but you aren't exactly being objective about my opinions....

really a pointless conversation I think.....not sure hwy you want so badly to defend them....when I have hardly said anything derogatory....I have simply said that their "more expensive systems" (which by the way use almost identical components to their midrange and low end) are overpriced.....and they lack some modern, advanced featured....such as SSD options, RAID options and pools of large RAM

my observations are not subjective, they simply do not offer those items....I am not sure how one can justify or argue that point....as it is simply an observation....

this is not productive....you have your opinions I have mine....but please be objective....

so far, in other discussions I have had with you, you have been much more objective and reasonable.....I am just a bit curious why the issue of Alienware changes you demeanor.....

you did mention that you used to sell their products
 
as for the styling....you did notice that I explicitly said "I THINK their systems are distasteful". I did not state that as fact.....the "I THINK" implies an opinion....

Aye fair enough
smile.gif
Every one is entitled to an opinion
smile.gif


I am not sure how you quite get "art deco" from ANY of their product lines (older to current), but that is your opinion....and you can have it if you like....no arguments from me on what you do or don't like

The silver gills, the sweeping lines. Even more so when the case is silver I guess
smile.gif


on the issue of RAID arrays....Alienware could offer a RAID 10 (0+1) and actually build MORE reliable systems....although setting up a boot disk to use GPT is no easy task....it can be done with some command line work....which even a modestly competent tech could do

Yes, but it's the people who will be using these systems tbh. Alienware Alienware (the real one) used to offer all sorts of raid. Dell just didn't want to support it because they cut the costs to the bone. Good customer service isn't cheap I guess, so they wanted to reduce the price of the systems (every one's main complaint with Alienware it seems) and thus you need to use cheap support.

as far as overclocking....I think you are just re-enforcing my point.....why would the company intentionally limit their systems? also ANYONE with a few days of research can learn to overclock a system, to a reasonable degree

Watch this video. It contains my answer to that.

http://www.youtube.com/watch?v=9KKbWdReEdo&feature=channel

Can you imagine what would happen if he tried to overclock? Best locked out IMO. Again dude, it's the market you are aiming at. If you're selling to people who know nothing why leave them the capability to break things fast?

I mena no disrespect, but it seems that you are trying to find any way possible to justify that Alienware is a high quality syste,.....which interestingly enough I have never denied.....but you are missing my points....and in some cases spinning what I have said to fit your own opinions....

I'm not trying to do much of anything really. I'm merely pointing out that Alienware provide a service. I don't need to justify what they do because I couldn't care less tbh. I would never buy an Alienware from Alienware. I currently own two, one ALX (pred 2.1) and a 2.0. They're nice solid cases, half decent cooling and I like the look. However, being a bit of an AMD fan.. Well you can see why they would be pretty useless to me given that Dell don't use AMD chips.

I'm not spinning what you say at all. You are making points and I am partaking in an active discussion and giving you some answers. If you want to voice your opinions on anything? go right ahead. So long as Tom doesn't find a problem with it then nor will some one else. But if some one doesn't agree with your opinions or knows something to the contrary? Well, they're going to supply you with counter opinions ETC. If you like I can nod along and tell you that I agree to everything you say? Up to you really.

I am not calling you a blatant fanboy, but you aren't exactly being objective about my opinions....

Well it seems that you have plenty of opinions on Alienware. Some I agree to, some I don't. However, you say you are an expert in graphical workstations? I can well believe it. However, when it comes to Alienware if you state an opinion and I don't agree with it then I will answer. I'm not doing it to argue, it's simply a discussion. When people say things that aren't entirely correct or make Alienware out to be something they are not? Fair enough, but I will answer. When you said they used to make proper water loops etc? yeah, they did. When you asked why they don't provide RAID, SSD and so on? Well I have told you why they don't supply RAID any more, and the SSD thing is simply down to the fact that SSD are still coming out of infancy and there has been a world of problems with them thus far. No TRIM, bad firmwares, destructive firmwares, poor performance degradation and so on.

really a pointless conversation I think.....not sure hwy you want so badly to defend them....when I have hardly said anything derogatory....I have simply said that their "more expensive systems" (which by the way use almost identical components to their midrange and low end) are overpriced.....and they lack some modern, advanced featured....such as SSD options, RAID options and pools of large RAM

my observations are not subjective, they simply do not offer those items....I am not sure how one can justify or argue that point....as it is simply an observation....

I am not defending them. However if you make an opinion or ask a question and I feel I can answer for you? I will. It's as simple as that. If you think I am arguing with you? certainly not. As for justifying why they don't provide RAID, SSD and so on? I have. I have told you why they don't and given you the reasons. Sorry if you can't seem to accept that, but as a business structure it would cost them more money to support. They also no longer provide servers (because Dell made them already) or workstations (because Dell have that covered also). They have dumbed it down to a simple gaming machine that will sell to people who want it all easy. Those are not my opinions, or me being a fanboy, but the facts. If you still don't like it? well, fair enough man.

this is not productive....you have your opinions I have mine....but please be objective....

What I have told you are not opinions. They are facts. Up until about 8 months ago (right up until Dell fired the entire original staff) I knew employees who worked there. I asked the same questions you have and they gave me the answers. Why no RAID, why no SSD? ETC ETC. Because Dell were ridding all of that to make it all nice and simple. So please don't see this as some sort of debate as it's not. See, the thing is on the net if some one says something about something it tends to stay there. Thus if people come along and read it then they sometimes take it as gospel. Therefore, if I think I can provide some knowledge on a question I will do my best to answer it. So far I have answered the question that Alienwares are very expensive (in stock form they are not) and have answered the question as to why when you upgrade they become expensive (which they do) and why they don't offer the level of upgrades or toys they used to. That's not my opinion.

so far, in other discussions I have had with you, you have been much more objective and reasonable.....I am just a bit curious why the issue of Alienware changes you demeanor.....

And you know that because? My demeanor hasn't changed. I simply know an awful lot about the subject at hand, through experience. Just like you do with graphical workstations and so on. Thus, as I said, if some one starts throwing out opinions on the subject and I feel I can give some answers as to 'why' then I will.

you did mention that you used to sell their products

I did yes. And I also had to attend seminars to learn all about their products. And read through tons of tech info to learn about everything they sold, what it was for, who it was aimed at and why. So yes, I know the exact philosophies behind the company and what they were aiming to achieve. And since I left I have been in very close contact with the people I used to work with, so I know what has happened since and why. Well, right up until they all became redundant as their levels of expertise and experience were no longer called for.

Dell saw fit to send it all to India as it costs absolute pennies. Sadly those Indians do not have the knowledge nor the infrastructure in place to support things like RAID, SSD problems (garbage collection, secure erase and unlocks, Linux boot distros to make that happen) and so on. Years ago Alienware would have simply hired a coder and got him to code up something for them that did it (Alien Adrenaline for example for overclocking video cards) but Dell saw fit to pretty much throw all of that in the trash and just make it all simple. Oh, and spend lots of money on making cases that look like a crashed stealth bomber
biggrin.gif


BTW. Here's another interesting factoid for you.. When Vista released Alienware did not provide a 64 bit OS. You had to do that yourself. Why? Well, see that video with the dude in the pink pyjamas. Basically many things simply did not work in a 64 bit OS (Early Crysis for example) and thus Alienware did not want a million calls asking why stuff wouldn't work.

Sorry, forgot to address something.

You need to understand what sort of people Dell hire. They are not techs, not competent and know absolutely nothing about computers. They sit at a desk in a call center and read a script with an FAQ list on it. Infact they can hardly even speak English but they are cheap. They are real live people on the end of the phone.

For example - My computer won't switch on, what do I do? - See

Have you checked the power? have you tried changing the fuse? is the power supply switched on at the rear? ETC, all of the basic problems. If they reach the point where none of those work? You book it in for return, unless you have paid for the on site tech which costs lots.
 
Holy Hell, it just took me like 20 minutes to read thru all the shenanigans going on. Hope you guys get it sorted out.
 
If you took the spec and compared it to other computers then yes, they sound awfully expensive. The thing is your money isn't paying for the hardware alone. The cases are amazingly built (TBH the quality is better than any other case I have ever used including Silverstone and Bitfenix among others) they are heavy, the finish is absolutely perfect and they have all sorts of things cheaper computers don't.

For example the newer small one (not the Area 51 but the Aurora) is coated with 'moon dust' powder coat or whatever it's called. Love it or hate it that stuff costs serious money. It also includes an incredibly ellaborate lighting system as well as a ton of other things you just don't get in an every day PC. Example - cable less screw less drive bays. Simply push the drive into the back connector, job done. No running cables, no doing up screws.

They come standard with a Corsair H50 type affair that granted isn't the best cooler in the world but does cost a pretty penny. And so on.

Yes I know you can't overclock them and I know that the bios is locked down. However, if you thought Alienwares were built for that then you would be wrong any way. Alienwares are designed and built for people who have no idea how to build a PC nor how to mess around inside one. Your needs are catered to (if you are a thicky) because they give you a restore DVD and everything else to save you having to spend months learning stuff. And all of this comes at a cost. You're paying for quality and a service.

So yes. They aren't for every one but if what people spout off about them was true then they would have dissapeared years ago. In reality they ARE the most popular pre built 'noob' PC you can lay your hands on and as such they will be around for a long time. If they were as bad as people say then Dell wouldn't have bought them out in 2006 as they would have been no threat. Fact of the matter is Dell were the second best pre built gaming PC company and they didn't like it.

So again. Until you understand what they are for, the quality and build and all of the other stuff (IE - owned one) then I would keep schtum tbh.
 
Part of the fun is putting in the time and research. And for me the most fun is finding those awesome components, at the sweet spot price range. When its all built and said and done, you wont resent the computer thats sitting next to you because it costed you a heap. I don't know, I have a tighter budget than most, this recession is killer. But hunting down bargains is the part I enjoy most. Your final product is a computer that is YOURS...thats worth more than an alien on the case imo.
 
Part of the fun is putting in the time and research.

For who? you maybe?

It's just utterly amazing how many narrow minded people there are in the world. Just because you see certain things in a certain way it doesn't mean every one else does mate. Horses for courses. If not we would all eat the same thing, wear the same clothes ETC. If I can understand that why can't others?
 
Part of the fun is putting in the time and research. And for me the most fun is finding those awesome components, at the sweet spot price range. When its all built and said and done, you wont resent the computer thats sitting next to you because it costed you a heap. I don't know, I have a tighter budget than most, this recession is killer. But hunting down bargains is the part I enjoy most. Your final product is a computer that is YOURS...thats worth more than an alien on the case imo.

I build my own PCs because I like to tinker and the smell of new parts is exhilarating. I hate the shopping part, but I do see your point.

For who? you maybe?

It's just utterly amazing how many narrow minded people there are in the world. Just because you see certain things in a certain way it doesn't mean every one else does mate. Horses for courses. If not we would all eat the same thing, wear the same clothes ETC. If I can understand that why can't others?

I have friends who wanted good gaming PCs, but had no idea where to start nor did they want to research it. Picking out the best parts, shopping around, and doing the actual build doesn't interest them in the slightest. They looked at prebuilts and a few almost bought because that was right for them. I ended up building them all machines for just the cost of the parts and they couldn't be happier. I got my jollies by messing about with new hardware, and they got to save money plus get excellent gaming computers without having to do any research. Not everyone though has a techie for a friend, so an Alienware or other high end PC will do the trick nicely.
 
For who? you maybe?

It's just utterly amazing how many narrow minded people there are in the world. Just because you see certain things in a certain way it doesn't mean every one else does mate. Horses for courses. If not we would all eat the same thing, wear the same clothes ETC. If I can understand that why can't others?

Ok maybe I should of said These are the parts I enjoy: and continued with my post. Narrow minded? Narrow minded would be assuming I think everyone is like me.
smile.gif
Those are the parts I enjoy, not trying to force them on anyone lol. Lets have a breather. Just my opinion piece.
 
Well try to see the bigger picture dude. I'm not having a go, but millions upon millions of sales can't be wrong surely?

I've had three now. First one was pre built because I just couldn't be bothered to shop around for a pile of parts (was doing hydrotherapy for a broken back) and the other two I built myself. There are loads of circs in which an Alienware is a good choice tbh. They're not just for people who have no clue and tbh? they're about as good as you're going to get if you just want one built and done (and yes, that does include all those places that build gaming PCs because those are all over priced too really).

As I said above though I am yet to see a chassis as beautifully made and heavy and solid as an Alienware. And believe me I speak from twenty years of building PCs.

I mean tbh? I can't stand all of those silly little 'toy' PCs. You know the ones? the micro ATX Dell specials for £250. The thing is, they have a purpose and about 80% of the market share when it comes to computers. At least four of my family members own PCs like that because that is what they want, need, and wanted to pay. So again, would be a bit silly to have the opinion that everything is poo apart from one you build yourself.

I built a PC recently. TBH? it was a pile of dread. What if something doesn't work and I have this new platform where I am unable to cross test the board ram and CPU? what if I sell my old PC and this one packs up? what if I make a mistake and break something?

If you look around the forum you will find just as many tales of misfortune and mistakes than you will sucessful builds. Just a couple of days ago some one bent their CPU pins and now their PC is buggered. Had that been an Alienware? 48 hour pickup, usually sorted within a week. As it stands that dude will probably have to strip the rig down and RMA both the CPU and board to get it working. Hassle mate, all hassle.
 
While I am sorry to hear about your back, wondering how its doing now by the way? The people who find their way to this site must have some sort of passion about their systems, whether it is on the hardware or software side. I guess your right when you say some people want to buy a computer, plug it in and be off. But I don't think those are the types of people here we are addressing. Alienware does have some good looking cases, and I've had several Dells as they have great customer service. But my thought for someone thinking of building their own. Just give it a go, try it, see if its worth it for you or not. For some people its all about the end product of having a computer that boots, for some people its the journey to that point. Some people may hate the shopping part as hmmblah said, but he enjoys the assembly, and unboxing is fun lol. For some they like to choose the parts, but dread the assembly. Lol I lost my point somewhere in this quagmire. Umm hope your back is ok!
tongue.gif
 
Yeah back is sorted now
smile.gif
that was over three years ago (hint : never floor a turbo powered car in reverse without looking where you're going first
blink.gif
)
 
Tiburon. I lived with a friend who worked nights and he arrived home in the middle of the night. Usually he didn't get home until I had left but this one morning he got out early. I was half asleep, jumped into the car and took off up the driveway backwards and didn't see his Chevy tank Malibu at the other end. *bang*. Two compressed vertibrae, one with a break. Didn't help that I wasn't strapped in and leaning forward. Entire impact went down my spine.

Still, all sorted now. Still get the occasional back ache and have to roll out of bed onto my hands and knees but that's what you get for being an idiot
laugh.gif
 
The only prebuilt machine you should ever want is a laptop. Build it yourself. More performance and you can actually trouble shoot your own stuff instead of talking to India.
 
This is a Pros and Cons of getting an Alienware System, if I miss anything tell me and I'll edit the post or something.

Pro:

*The case (subjective)

*Light effects (subjective)

*Less hassle (No searching up parts or troubleshooting to get system setup)

*Less time consuming (No build time)

*Also unlikely that you'll mess and break something vital (ie. snapping a pin while putting in your CPU)

Cons:

*Price (They are more expensive because you need to pay someone to build and test the system)

*Less options (You are limited to the options that they give you)

*Warranty (Dell give you 1 year warranty, certain parts such as RAM typically have lifetime, also depends on the brand)

*Locked out of BIOS (So no overclocking)

Reason why companies such as Dell exist is to offer a service. This is supplying computers to people that are either don't know how to build a system and are intimidated by the idea or don't have the time. Alienwares costing more than building it yourself? Well no !!!! Sherlock, someone has to build the computer and test it and they need to be paid don't they? Although when it comes to Alienware admittedly someone buy them for the case or the badge.

EDIT: A basic model Aurora from Alienware is amazingly cheap atm for some reason
 
Back
Top