name='Silentsnake' said:
I think im going to use the videocardshop to purchase my gfx card, how did you find their customer service when you had that problem with the graded 280gtx?
The guy is nice enough. However I had to pay to send it back and wasn't refunded postage. And when it was proven dead (not hard really) I didn't get a full credit and he didn't have any replacements. I was super pissed at the time but then I realised that -
The card was £179 when they were normally £399 (it was the XXX edition, probably why it died but still worth a lot more)
I had it nine months and got a full 12 month warranty.
I ended up with a brand new 5770 with free shipping which at the time was worth about £135. Thing is at that time you could not get the 5770 for love nor money and if you could you were going to pay £150 at least.
So over all I would say that is a minor blip really. They are cheap and customer service at least exists. The turnaround was fast too. I've brought loads of cards from them with no issues. Namely -
A pair of brand new 5770s (one paid one credited to me)
An XFX 8800GTX 768mb graded for £70 (which is still going strong 7 months later)
An XFX 8600GTS for £28.
So yeah, I would use them again.
If I sound harsh then try and remember I lived in the USA for ten years. So I am used to
the best customer service. Whilst I agree that the UK is a million times better than when I left (where you used to hand over your money and say goodbye) it has improved ten fold. But the USA kicks so much ass when it comes to the laws and stuff.