Urgent help: PC loses display signal during windows 10 install, after many problems

kathir2804

New member
Hi!
After successfully building the pc the previous day, we tried to download drivers. Unfortunately, the screen got no signal, but we managed to fix it by holding the power button for 1 min. We booted into windows and started to download drivers. Unfortunately, we didn't restart the pc after the chipset update (planning to do it after graphics card update). I downloaded the drivers from Nvidia's website, but during the update, the display disconnected as normal, but it never returned. We tried rebooting and it would not give any signal.
After some troubleshooting, we managed to boot into w10 (it too installed updates when booting), but it lost signal closely later. We got into the uefi and decided to reinstall windows 10, just in case the drivers were bad. But during the welcome screen("We're happy that you're here") after a successful installation, the screen once again lost signal. We tried once again, but then it lost signal during the installation.

specs:
Asus B350
AMD ryzen 1500x
Asus 1060 OC 6gb
Samsung 850 500gb SSD
corsair TX PSU


Any ideas? we' are starting to panic, so any help will be greatly greatly appreciated!
 
Is the graphics card seated fully?
Is it the screen going blank or the PC just shutting down?
Could be an issue with the lead from PC to monitor and or the monitor
 
Is the graphics card seated fully?
Is it the screen going blank or the PC just shutting down?
Could be an issue with the lead from PC to monitor and or the monitor

This.

Along the same lines, have you tried turning the monitor off and on again? Are there lights on the monitor? Tried different cables? Different connectors?

Different monitor?
 
This.

Along the same lines, have you tried turning the monitor off and on again? Are there lights on the monitor? Tried different cables? Different connectors?

Different monitor?

Hi! Sorry for the late reply, Christmas made me busy :) But the next day we did some troubleshooting and found out that the memory sticks made the system unstable. If both memory DIMMs were installed, a led light on the left of the DIMMs would light white after cycling some colors and the "no signal" message would come on the screen. The video below shows how the led cycles through the colors and then turns green, and then the led turns off after successfully booting.
https://youtu.be/eDY8uVF_kV8

We booted with one stick and after successfully installing all drivers and updating windows, we added the last memory stick. The PC is up and working again! Thanks again for your help! Merry Christmas and happy new year!
 
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