Motherboard Socket Faulty

[CalVic]

Heya,

I have a friend of mine with an AMD 8350 and a Sabertooth R2.0 motherboard. I'm correct in thinking the ZIFF socket lever should have adequate retention force to lock the processor in place?

The reason I ask is because his motherboard isn't recognizing neither 4 Core AMD or 8 Core AMD CPU, and on testing the stock HSF managed to lift the chip from the socket with the lever still down, and now there's hardly any retention felt in the lever when pressing it down to lock.

I suspect that the ZIFF socket is now faulty, could anyone concur?

Cheers.

 

[barnsley]

Was this caused by him yanking on the cpu cooler and pulling the cpu out of the socket when he was going to change the thermal paste?

Easy way to test if the socket isn't locking is to drop it into place with the lever down. if the cpu just goes in then it isn't locking and it's effed.
So yeah, it should hold it in place.

 

[CalVic]

We had no POST on the chip, we simply stuck the old chip back in and instead of bolting down the H100i, we got the stock HSF and rested it on top during testing.. no post again and the stickyness of the thermal paste caused the chip to litterly stick to the HSF, should have seen my eyes lit up!

Just did that test and unfortunately the chip sits in the socket with the lever down... oh dear! Time to ring up the retailer and see what can be done.

 

[barnsley]

Just did that test and unfortunately the chip sits in the socket with the lever down... oh dear! Time to ring up the retailer and see what can be done.

If it came like that then you should be eligible to get a replacement otherwise you may be screwed :I.

 

[CalVic]

If it came like that then you should be eligible to get a replacement otherwise you may be screwed :I.

Yeah the thing is though is that it isn't a new motherboard. He'd just spent over £600 on upgrades, the last chip had been installed for over a year just fine. It wasn't exactly like he was a bull in a china shop with getting the chip in. We've rang the retailer only to be turned down saying it's physical damage and not covered by the warranty. Not exactly physical damage on our part since we was simply dropping in a new chip!

 

[Davva2004]

Screwed then. New mobo time.

 

[barnsley]

If money is an issue Aria almost always have 'open box' 990x 'boards for cheap. i Got mine from there for alot less then it cost new. They're usually the older but high quality mobos.

 

[nepas]

Was this caused by him yanking on the cpu cooler and pulling the cpu out of the socket when he was going to change the thermal paste?

TBH you don't need to yank them,I have had them do it quite often(scared the crap out of me the first time though^_^)