EK Water Blocks announcement

mayhem

New member
EK water Blocks announcement -

Halt on EK Nickel Plated blocks - 11/06/2011

Dear EK partner/user,

As EK is looking for lasting solution for nickel plating issue (concerning corrosion because of silver coils and copper sulphate additive) we decided to halt sales of nickel plated products till solution is found and tested. Our resellers were advised to halt sales too.

We cannot put users into position, that we replace products and corrosion starts again on new product. Hopefully we will find an answer and tested solution in short while.

We will update you as soon as we have any news.

However, If customer insists on buying EK nickel block, we offer a customer full 24 month warranty on material, manufacturing and corrosion.

Edvard König

http://www.ekwaterblocks.com/index....icleid=85&cntnt01origid=15&cntnt01returnid=17

Good Luck to EK / Eddy i hope you find a solution soon.
 
Good news every one:

EK RMA upgrade for corrosion - 14/06/2011

RMA is upgraded on two points:

1. We are lifting the RMA limit on corrosion to full 24month from the end-user purchase date without limit.

2. EK will cover all shipping costs of the RMA block to reseller and shipping of the replacement block back to customer.

The procedure of RMA request stays the same; filling the RMA form.
 
Please direct questions over to EK. There is enough speculation on the net and i find 99.99% of it total bull so if you direct your questions to them they can help you out.

Mick
 
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