Hi all,
I've been having some mysterious and pretty major system issues recently. The longest running problem is that Windows will randomly bluescreen, with no trend in any possible causes etc. It will restart literally immediately and upon trying to boot will tell me it cannot access the boot device - my Crucial MX100 512GB SSD, which is only 9 months old.
It will keep giving me this error until I (safely) swap the SATA cable to a different slot in the motherboard. After I do this it will work fine until the crash happens again. All I can think of is that the data flow between the SSD and the system seems to be just... well, stopping. I've troubleshooted every other conceivable part and driver, got everything updated and checked etc, done all kinds of validations, memory checks, you name it. All I can think of is that.
What I'd like to know is if you guys agree or if something else might be at fault. I've tried every different SATA slot and every different SATA cable I have. The only constant variable has been the SSD itself.
If it IS the SSD that's causing the problem, does this sound like something that can be fixed (not holding my breath, here) or am I going to have to get a new one?
Which also then brings me onto Crucial themselves - as this is a fairly weird problem in my experience, what support, if any, RMA wise are they likely to be able to provide? I can't just send it to them, I need to back up my data which will take up more room than I've got right now, and obviously that means I'll also be without a PC - which is crucial to my work as well as your typical gaming stuff. What are you guys' experiences with Crucial's support?
All the best and TIA.
I've been having some mysterious and pretty major system issues recently. The longest running problem is that Windows will randomly bluescreen, with no trend in any possible causes etc. It will restart literally immediately and upon trying to boot will tell me it cannot access the boot device - my Crucial MX100 512GB SSD, which is only 9 months old.
It will keep giving me this error until I (safely) swap the SATA cable to a different slot in the motherboard. After I do this it will work fine until the crash happens again. All I can think of is that the data flow between the SSD and the system seems to be just... well, stopping. I've troubleshooted every other conceivable part and driver, got everything updated and checked etc, done all kinds of validations, memory checks, you name it. All I can think of is that.
What I'd like to know is if you guys agree or if something else might be at fault. I've tried every different SATA slot and every different SATA cable I have. The only constant variable has been the SSD itself.
If it IS the SSD that's causing the problem, does this sound like something that can be fixed (not holding my breath, here) or am I going to have to get a new one?
Which also then brings me onto Crucial themselves - as this is a fairly weird problem in my experience, what support, if any, RMA wise are they likely to be able to provide? I can't just send it to them, I need to back up my data which will take up more room than I've got right now, and obviously that means I'll also be without a PC - which is crucial to my work as well as your typical gaming stuff. What are you guys' experiences with Crucial's support?
All the best and TIA.