Amazon prime heads up

[paulstung]

If any one has had a prime account on Amazon, that they cancelled either last year or after the months free trial, I would urge you to check your bank account to make sure you haven't been charged for a full years subscription. I have just checked my account only to have 2 payments come out 1 for £52.33, and another for £1.22. Both of these payments came out for a prime account that was cancelled last year. To confuse things more the payment was taken out in $ and the small payment was for the exchange from £ to $ which is odd in itself as I have never even opened an amazon.com page ever only ever .UK.

From the girls response and tone on the phone, it seems like i was not the only person that this has happened to. It all went to smoothly, when requesting a refund. I get suspicious when people agree to give you money back so easily. Just thought a quick heads up on what they are trying to pull. Good luck

 

[SieB]

Oh gawd... I used the Prime trial the other week for free next day delivery and cancelled my subscription, hope this has not happened to me also.

BRB checking CC statements.

EDIT: No charges on my account but i'll have to check at the end of my Prime trial incase they still charge me for it.

 

[paulstung]

That's good news mate.

I done the exact same thing, used once in November last year, and cancelled, Checked statement to see if a refund showed up, from an rma, only to find it had arrived only to be taken by Amazon. They were nice enough about it though, and issued a refund straight away.

Fingers crossed for next month.

 

[SuB]

Their customer service is pretty good, and by the sounds of it that's still the case. I imagine this was a system screw up which they're covering as and when people notice...
Least they're refunding it no questions asked etc.

 

[paulstung]

They didn't give a reason mate, but they issued a refund last night, and it showed up on my card at around 6pm today. great customer service, can't fault them for that.

 

[Twoddle]

I pay for Prime; its great value for what you get tbh.

 

[yassarikhan786]

I'm on the trial at the moment, but I've disabled the auto renewal option, so hopefully I don't get charged if I don't want to continue prime.

 

[Resident]

My mother got caught out with it about a year ago. Amazon dealt with it without quibble and refunded the charge.

 

[SuB]

bit of a thread revival there, but okay lol

 

[yassarikhan786]

bit of a thread revival there, but okay lol

Doh. I'm guessing the issue is non-existent now and I have nothing to worry about