4870 x2 blue screen problems

[Devo234]

hi guys i just bought a sapphire 4870 x2. i used driver sweeper to remove everything prior to install. when i booted it up it went into a boot cycle. then it loaded into windows and installed the windows drivers . i restarted to finalize the install but then it started boot cycling again and eventually blue screened. ive got bluecreen view but i have no idea what any of it means. can anyone help?

Devin

 

[alienware]

What is your power supply and have you ghetto rigged it to provide the power connectors?

It's either a power issue or the card has basically warped and broken solder contacts. I've had the issues you speak of with a dead card that needed baking but it could be down to not enough power (the boot loops)

 

[Devo234]

ive got a corsair gs 600 which has the 6 pin and 8 pin pcie as standard. would there be anything in the minidump files that might explain whats causing the problems?

 

[alienware]

ive got a corsair gs 600 which has the 6 pin and 8 pin pcie as standard. would there be anything in the minidump files that might explain whats causing the problems?

Possibly but what you want is the BSOD code tbh. Run it through Google.

I had an issue with two 3870x2 once where the PC wouldn't boot but the fans would sit there spinning up and down in a loop. Turned out the motherboard basically couldn't get enough power to the PCIE lanes.

This boot loop.. When does it occur? right at post or when the Windows logo has spun?

If it's happening as the driver is being loaded then I suspect the card is basically suffering from a cracked solder joint.

When you say the screen turns blue do you mean plain blue or as in a bsod with an error code?

 

[Devo234]

i cant seem to find a code for it... thats basically what mines doing but it booted into windows when i first installed it and windows automatically installed drivers.

it occurs right at post the fan just spins up and down for ages until i restart it or turn it off.

its a bsod with an error code

 

[Devo234]

oh and just in case it matters my board is a gigabyte ga ep43 s3l with e5200 dual core cpu

 

[Mathius]

Can you get into Windows at all? either through safe mode it using onboard vga?

if so, Disable Auto-Restart on BSoD....

This will then show the error code next time it BSoD's... Just hope that the error code is not ATIKMDAG.sys, its a P.i.t.A.....with no real fix.

 

[Devo234]

i disabled auto restart using the 4850 that i was already using. i put the 4870 x2 in and it got as far the starting windows screen the hung on black screen then showed BSoD. and confirmed it is the atikmdag error. ive just looked in bluescreen view and it said it was caused by the driver dxgkrnl.sys.

it also said the bug check code is 0x00000116. which ive done a quick google and it seems that that is caused by an nvidia driver error.

now i may just be being ignorant but i have an ati card so why would i even have an nvidia driver installed let alone an error from it...?

 

[alienware]

You may have Physx installed mate. Lots of games require it.

Try a fresh install, maybe on a different drive.

 

[Devo234]

ah okay. i just tried that and it done the first part of installation but then when it re started it boot cycled again and BSoD'd agen same error