Go Back   OC3D Forums > [OC3D] Cooling Forum > Liquid Cooling
Reply
 
Thread Tools Display Modes
 
  #51  
Old 01-06-20, 07:45 PM
looz's Avatar
looz looz is online now
OC3D Elite
 
Join Date: Feb 2013
Location: Finland
Posts: 1,720
That's a very fortunate ending for a story which took way too long to finish.

__________________
i7 8700k - 16GB - 2060 FE - 660p 1TB + MX500 2TB - HE-4XX w/ Topping D30+A30
Reply With Quote
  #52  
Old 01-06-20, 07:53 PM
AlienALX's Avatar
AlienALX AlienALX is online now
OC3D Elite
 
Join Date: Mar 2015
Location: West Sussex
Posts: 14,213
I'm glad they put it right.
__________________

Reply With Quote
  #53  
Old 02-06-20, 01:46 PM
hmmblah's Avatar
hmmblah hmmblah is offline
Moderator
 
Join Date: Jul 2010
Posts: 4,622
Quote:
Originally Posted by FTLN View Post
Hi All,

EKWB just refunded me for my EKLoop Connect, they are also sending a new backplate.

With regards to the damaged 2080ti they refunded me the whole amount I paid (1500euros).

Kaja (their support engineer) was also very helpfull.
I didn't expect that at all, that's pretty awesome customer service. Now if only they'd issue a warning to current owners of the EKLoop Connect and finally fix their software.
__________________
CaseLabs Mercury S3 | AMD 3900X | ROG CH8 Impact | RTX 2080 Super | 32GB DDR4 | 1TB NVMe
Acer Predator Z35P


Reply With Quote
  #54  
Old 02-06-20, 09:04 PM
Warchild Warchild is offline
OC3D Elite
 
Join Date: Feb 2013
Location: Norway, Oslo
Posts: 6,358
Quote:
Originally Posted by hmmblah View Post
I didn't expect that at all, that's pretty awesome customer service. Now if only they'd issue a warning to current owners of the EKLoop Connect and finally fix their software.
I bet they wont admit to their wrong doings though. That is far more damaging than replacing one users card.
Reply With Quote
  #55  
Old 02-06-20, 11:15 PM
hmmblah's Avatar
hmmblah hmmblah is offline
Moderator
 
Join Date: Jul 2010
Posts: 4,622
Quote:
Originally Posted by Warchild View Post
I bet they wont admit to their wrong doings though. That is far more damaging than replacing one users card.
Yeah, you're probably right.
__________________
CaseLabs Mercury S3 | AMD 3900X | ROG CH8 Impact | RTX 2080 Super | 32GB DDR4 | 1TB NVMe
Acer Predator Z35P


Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump










All times are GMT. The time now is 05:56 PM.
Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2020, vBulletin Solutions, Inc.