Razer Deathadder, Need HELP

shazamy13

New member
so this is weird, i actually have a problem with my video card, which i don't seem to be able to figure out, but while trying to fix it my mouse stopped working.

i just entered safe mode (vista ultimate 32 bit) and deleted all my video card drivers with driver cleaner pro.

after restarting and booting normally (with ALL programs running on start-up), the mouse just stopped working, and windows tells me that it's trying to install new USB device but it's unrecognizable.

so i downloaded a firmware from the razer site that is supposed to solve the unrecognizable problem with some motherboards, one of them is my chipset 650i, on an Asus P5N-E SLI MoBo.

but when i try to install the new firmware it gives me an error, so i contacted tech support but they couldn't help me.

maybe someone here can, and sorry for long post but i thought the more info you have, the better you can help out.

thanks in advance.
 
If possible, try plugging the mouse into a different PC. If it works then perform the firmware upgrade on that PC and see if that fixes your issue.
 
well i already tried that, and it also said "unrecognizable USB device".

i'll probably re-format my pc in a coupple of hours, then see what happens, but i dout that will fix anything if it didn't work on the other pc.
 
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