NeverBackDown
AMD Enthusiast
As the title says, i need help with a peculiar problem that has baffled me as of last night and today. Straight to the point then?
Last night after some gaming I decided to head to sleep. As i am in the process of saving and shutting down all my open programs my PC without warning shutdown. Now thankfully i was on my way to the shutdown button so nothing was lost but I turned the PC back on too see what happened. After about another 2mins i get another shutdown. Now i panic a little and boot into safe mode. Stayed in safe mode for about 5mins at idle waiting to see if something happened, nothing did. I went to Event Viewer and looked at my events(go to event viewer if you are confused. makes more sense).
I looked into my "Critical" events and a "Event ID- 41; Source- Kernel Power; Log-System.
Now i see that and the description says
"The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly."
This confuses me because i did not shutdown the system and the previous time i did I hit shutdown while no programs were open and did not force the shutdown. System was responding, did not crash, and i had power because my TV and stereo were still both operating.
Looking at my system logs again and double clicking on the kernel 41 error i come across this.
http://forum.overclock3d.net/attachment.php?attachmentid=7173&stc=1&d=1386036313
(regarding the picture)Now sorry if you can't see it. I'll explain it if not..
Basically it has 6 total events of this kernel 41 error. Starting from 9/12/13 and the the next 5 times were on: 9/17/13, 11/6/13, 11/26/13, 12/1/13, and today 12/2/13.
Now i know this has happened before but not 6 times?
I checked all my connections earlier and everything was fine.
I next checked my temps of all my hardware using HwMonitor and everything seemed as if nothing happened except my SSD. My Corsair GTX 240gb was at 46C.. 46C... Very hot for a ssd despite being rated up to 80C(or 72C? I forget). My other Kingston Hyperx3k 120gb was only at 31C which is were it stays. Next thing i know as i keep looking through the temps my PC crashes again.
I now think my reason for this annoying crash is the Corsair SSD due to high temps and automatic shutdown. I even moved my ssds around from the back of my R4 and into the storage rack to help improve temps, which it has drastically. My Kingston is at 26C now but the real big difference is from my Corsair which on boot up started at 30C and crept up to 35C and now has slowly backed off to 28C and has stayed there since i started typing this post.
Temps have dropped but has stability? I even backed off my CPU oc from 3.6 to 3.5(3570k on stock cooler. Best i can get with temps) but still crashed earlier. Now i know its not the CPU and the memory is running at 1600 with CL9-24-2t and has been since the PC has been built, so it cant be the memory. My 7950 is running on a small OC and it has never given me a problem so I think its safe to rule it out.
Now as i am using this computer it has not shutdown yet. So everything has gone better i assume? If it happens again it's either 2 options. SSD or Power failure(according to Kernel 41 and MS website). What do you guys think i should do? Also what do you think the issue is? I'm no software fanatic and i do not understand the kernel and stuff like that(just navigating i can do) so anything on that i will need help with.
I will take this to customer support through Grey Beard if possible and need be but i would rather figure out the problem first. Thanks in advanced!
Last night after some gaming I decided to head to sleep. As i am in the process of saving and shutting down all my open programs my PC without warning shutdown. Now thankfully i was on my way to the shutdown button so nothing was lost but I turned the PC back on too see what happened. After about another 2mins i get another shutdown. Now i panic a little and boot into safe mode. Stayed in safe mode for about 5mins at idle waiting to see if something happened, nothing did. I went to Event Viewer and looked at my events(go to event viewer if you are confused. makes more sense).
I looked into my "Critical" events and a "Event ID- 41; Source- Kernel Power; Log-System.
Now i see that and the description says
"The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly."
This confuses me because i did not shutdown the system and the previous time i did I hit shutdown while no programs were open and did not force the shutdown. System was responding, did not crash, and i had power because my TV and stereo were still both operating.
Looking at my system logs again and double clicking on the kernel 41 error i come across this.
http://forum.overclock3d.net/attachment.php?attachmentid=7173&stc=1&d=1386036313
(regarding the picture)Now sorry if you can't see it. I'll explain it if not..
Basically it has 6 total events of this kernel 41 error. Starting from 9/12/13 and the the next 5 times were on: 9/17/13, 11/6/13, 11/26/13, 12/1/13, and today 12/2/13.
Now i know this has happened before but not 6 times?
I checked all my connections earlier and everything was fine.
I next checked my temps of all my hardware using HwMonitor and everything seemed as if nothing happened except my SSD. My Corsair GTX 240gb was at 46C.. 46C... Very hot for a ssd despite being rated up to 80C(or 72C? I forget). My other Kingston Hyperx3k 120gb was only at 31C which is were it stays. Next thing i know as i keep looking through the temps my PC crashes again.
I now think my reason for this annoying crash is the Corsair SSD due to high temps and automatic shutdown. I even moved my ssds around from the back of my R4 and into the storage rack to help improve temps, which it has drastically. My Kingston is at 26C now but the real big difference is from my Corsair which on boot up started at 30C and crept up to 35C and now has slowly backed off to 28C and has stayed there since i started typing this post.
Temps have dropped but has stability? I even backed off my CPU oc from 3.6 to 3.5(3570k on stock cooler. Best i can get with temps) but still crashed earlier. Now i know its not the CPU and the memory is running at 1600 with CL9-24-2t and has been since the PC has been built, so it cant be the memory. My 7950 is running on a small OC and it has never given me a problem so I think its safe to rule it out.
Now as i am using this computer it has not shutdown yet. So everything has gone better i assume? If it happens again it's either 2 options. SSD or Power failure(according to Kernel 41 and MS website). What do you guys think i should do? Also what do you think the issue is? I'm no software fanatic and i do not understand the kernel and stuff like that(just navigating i can do) so anything on that i will need help with.
I will take this to customer support through Grey Beard if possible and need be but i would rather figure out the problem first. Thanks in advanced!