Friend has a AMD Quad-Core A8-4500M

M

Mkilbride

New member
Freshly installed Windows 7 64-bit Ultimate. Drivers, latest from AMD, Chipsets as well, but Windows detects it as Generic VGA.

I've tried everything for her, and nothing. Different drivers, bios, ect, It's annoying me to all hell.

Windows does say there is a PCI issue though. I don't do Laptops normally, and I don't do AMD. But this is an APU, right? Obviously, if the thing boots, the CPU is fine, ectera...it can't be damaged or broken, right? I mean, since the APU is both the GPU & CPU, if one was busted, both would be?

She's installed Windows updates.

I just know it's driver related, but I've tried everything - even Bios updates. Every AMD driver for APU's, even normal GPU's, old ones, new ones...nothing.

She wants to take it to a shop and have a guy repair it, but I think that's just wasted money. Does anyone who knows AMD / APU's know why the hell this is happening?
 
Did you remove all video drivers before installing new ones? If you keep the old drivers on there, that's not going to help much.
 
That's normal Mkilbride... (At least from my experience with Nvidia laptop drivers) the setups don't detect the card and assume it isn't present, you need to force the drivers to install, or use the drivers the manufacturers of the laptop have on their site...
 
We tried that. Forcing the install, drivers from their website, ect.

Sadly, they don't have any of the discs. Not normal for NVIDIA as far as I know. This is an AMD APU though.

She's infact going to ship it to me, seeing as she said it's lightweight and she can ship it for under 10$, it'd be cheaper for her than the 100$ a technician wanted. We'll see if I can do it better manually.
 
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Most if not at all brands like Dell, HP, Toshiba, Asus, Acer, etc. all lock down on drivers. Go to their website to see if they provide any drivers.
This is only if you use the OEM disc they provide for windows though. It won't work and only way around it is to use a full licensed retail disc for install.
 
Which laptop are you using?

Also I have you given beta drivers and as everyone else has said try the drivers on the OEM site, they are outdated but guaranteed to work.

EDIT: The GPU is a HD7640G (or something along those lines) right? Just in case the OEM did something weird like pairing up an APU with discrete graphics.
 
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Did the laptop come with Windows 8?

(Should work anyway, but there's a tiny chance that this is in fact the problem).
 
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