Every game crashing

[paulstung]

I've finally got a day to myself so I thought I'd settle down for some fun and load a few games, but every game is crashing either on the title screen. I'm getting the Kernal 41 Error. Here's the error code.

I'm running a pair of R9 290's in crossfire, although it happens with it disabled, and i5 4690k, either cards or cpu are overclocked as of yet. Plus I'm on the latest 14.09 drivers. The odd thing is Valley runs no problem, I would have thought if it was going to crash, it would crash then. Any ideas guys ? I thought I was on the latest, I updated yesterday, but after checking, CCC was showing 14.04 still, so I'm in the process od installing the up to date drivers, after a sweep.

 

[Wraith]

What does it say in the description of the crash? In the event viewer, which drivers is it pointing to?

 

[Snortan]

Download BlueScreenView and check, it may point you in the right direction.
Otherwise find someone who can read minidumps for a more accurate reading.

 

[paulstung]

Where do I find that mate, I'm new to reading logs up until this build I've never had a problem.

I've just found one it's the ATI.ACE.CLI.ASPECT.DeviseDFP.Graphics.Runtime.RT
Process ID:0442

I've just installed Bluescreen view, but it isn't showing any errors today at all.

Log Name: System
Source: Microsoft-Windows-Kernel-Power
Date: 01/10/2014 17:16:02
Event ID: 41
Task Category: (63)
Level: Critical
Keywords: (2)
User: SYSTEM
Computer: paulstung
Description:
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" />
<EventID>41</EventID>
<Version>3</Version>
<Level>1</Level>
<Task>63</Task>
<Opcode>0</Opcode>
<Keywords>0x8000000000000002</Keywords>
<TimeCreated SystemTime="2014-10-01T16:16:02.442363100Z" />
<EventRecordID>59877</EventRecordID>
<Correlation />
<Execution ProcessID="4" ThreadID="8" />
<Channel>System</Channel>
<Computer>paulstung</Computer>
<Security UserID="S-1-5-18" />
</System>
<EventData>
<Data Name="BugcheckCode">0</Data>
<Data Name="BugcheckParameter1">0x0</Data>
<Data Name="BugcheckParameter2">0x0</Data>
<Data Name="BugcheckParameter3">0x0</Data>
<Data Name="BugcheckParameter4">0x0</Data>
<Data Name="SleepInProgress">0</Data>
<Data Name="PowerButtonTimestamp">130566537367177308</Data>
<Data Name="BootAppStatus">0</Data>
</EventData>
</Event>

 

[Snortan]

http://www.nirsoft.net/utils/blue_screen_view.html#DownloadLinks

 

[paulstung]

That's where I downloaded it from mate, but there are no errors reported from today, but I've had at least 5 crashes.

 

[Snortan]

You must not have minidumps enabled then.
Press win key + R, type sysdm.cpl and enter, go to Advanced and Settings under Start-up and Recovery. Under Write debugging information, Small memory dump(256kb) should be selected. Reboot and check BlueScreenView next time it crashes.

 

[paulstung]

I had auto memory dump ticked and not Small dump.

 

[Snortan]

Check small dump and see how it goes.

 

[paulstung]

I thought everything was going to be OK, Arkham origins played for all of 5 minutes but crashed again.

I'm getting this now.
Log Name: ACEEventLog
Source: ACEEventLogSource
Date: 01/10/2014 18:42:19
Event ID: 0
Task Category: None
Level: Information
Keywords: Classic
User: N/A
Computer: paulstung
Description:
0000000646: 2014-10-01 18:42:19:229 Try to unregister BlockGammaSetEvent which is not in the BlockGammaSetEvent list!
Error Called by: System.Timers.Timer::MyTimerCallback processID:04904 threadID18 ) domainNameCCC.exe ) assemblyNameSystem, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089)
------------------------------------------------------------------------------------------------------------------------

Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="ACEEventLogSource" />
<EventID Qualifiers="0">0</EventID>
<Level>4</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2014-10-01T17:42:19.000000000Z" />
<EventRecordID>19197</EventRecordID>
<Channel>ACEEventLog</Channel>
<Computer>paulstung</Computer>
<Security />
</System>
<EventData>
<Data>0000000646: 2014-10-01 18:42:19:229 Try to unregister BlockGammaSetEvent which is not in the BlockGammaSetEvent list!
Error Called by: System.Timers.Timer::MyTimerCallback processID:04904 threadID18 ) domainNameCCC.exe ) assemblyNameSystem, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089)
------------------------------------------------------------------------------------------------------------------------
</Data>
</EventData>
</Event>


Log Name: ACEEventLog
Source: ACEEventLogSource
Date: 01/10/2014 18:42:11
Event ID: 0
Task Category: None
Level: Information
Keywords: Classic
User: N/A
Computer: paulstung
Description:
0000000612: 2014-10-01 18:42:11:675 Unable to obtain Color Correction information, dem status: -2
Error Called by: ATI.ACE.CLI.Aspect.DeviceDFP.Graphics.Runtime.RT_DeviceDFP:rivateRefresh processID:04904 threadID69 ) domainNameCCC.exe ) assemblyNameCLI.Aspect.DeviceDFP.Graphics.Runtime, Version=4.5.5371.30942, Culture=neutral, PublicKeyToken=90ba9c70f846762e)
------------------------------------------------------------------------------------------------------------------------

Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="ACEEventLogSource" />
<EventID Qualifiers="0">0</EventID>
<Level>4</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2014-10-01T17:42:11.000000000Z" />
<EventRecordID>19163</EventRecordID>
<Channel>ACEEventLog</Channel>
<Computer>paulstung</Computer>
<Security />
</System>
<EventData>
<Data>0000000612: 2014-10-01 18:42:11:675 Unable to obtain Color Correction information, dem status: -2
Error Called by: ATI.ACE.CLI.Aspect.DeviceDFP.Graphics.Runtime.RT_DeviceDFP:rivateRefresh processID:04904 threadID69 ) domainNameCCC.exe ) assemblyNameCLI.Aspect.DeviceDFP.Graphics.Runtime, Version=4.5.5371.30942, Culture=neutral, PublicKeyToken=90ba9c70f846762e)
------------------------------------------------------------------------------------------------------------------------
</Data>
</EventData>
</Event>

I just tried a valley run and it stopped about 4 minutes in

Log Name: Application
Source: Microsoft-Windows-LocationProvider
Date: 01/10/2014 18:59:24
Event ID: 2003
Task Category: (1)
Level: Information
Keywords: (1)
User: LOCAL SERVICE
Computer: paulstung
Description:
The Windows Location Provider has successfully shutdown
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-LocationProvider" Guid="{EAAB4D92-5199-46C4-A779-9721CE323D46}" />
<EventID>2003</EventID>
<Version>0</Version>
<Level>4</Level>
<Task>1</Task>
<Opcode>0</Opcode>
<Keywords>0x2000000000000001</Keywords>
<TimeCreated SystemTime="2014-10-01T17:59:24.660102300Z" />
<EventRecordID>7174</EventRecordID>
<Correlation />
<Execution ProcessID="2776" ThreadID="652" />
<Channel>Application</Channel>
<Computer>paulstung</Computer>
<Security UserID="S-1-5-19" />
</System>
<EventData>
</EventData>
</Event>

 

[Wraith]

Are you monitoring your GPU temps? Are you running any GPU overclocking?

 

[paulstung]

No overclocks at all mate, the GPU temps are never above 45, and the VRM's got to 50

Do you think it could be cable related ? I used 3 set of the Bitfenix extensions I had to make each one maybe there is a dodgy pin ?

 

[Wraith]

No overclocks at all mate, the GPU temps are never above 45, and the VRM's got to 50

Do you think it could be cable related ? I used 3 set of the Bitfenix extensions I had to make each one maybe there is a dodgy pin ?

It couldn't hurt to check the continuity of the extensions, have you tried running your game without CCC running?

 

[paulstung]

No that's one thing I haven't tried, I'll try that now.

Tried that mate, the game started, then Windows let me no there was no driver installed, then shut the game down


I've just noticed that when I open Steam, my games that are installed are showing to install, but if I manually open the game from the folder, it opens.

Also when I restart when the background first appears, there is an odd pixel, block, square in the centre of the middle monitor, only for a second then it goes. It looks just like when a gpu is on it's way out, or over heating. I'm thinking one of the cards is the problem.

I've just ran Memtest86 and all is fine there.

 

[Snortan]

I take it BlueScreenView still doesn't display anything?

 

[paulstung]

The only one from Yesterday is.

 

[Snortan]

The only thing that comes to mind is to run sfc /scannow in a command prompt(run as admin) and to let it check for any corrupt/missing important files.
Otherwise I'd suggest posting a thread here http://www.eightforums.com/bsod-crashes-debugging/ or here http://www.sevenforums.com/bsod-help-support/ along with the minidump zip and wait for someone to actually read the dump which should provide more insight than BlueScreenView.

Sorry for not being of more help.

 

[paulstung]

I posted in Eight forums earlier mate, I followed the instructions and included a Zip file. Cheers though mate.

 

[Wraith]

The SYSTEM_SERVICE_EXCEPTION bug check has a value of 0x0000003B. This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code.

Cause

This error has been linked to excessive paged pool usage and may occur due to user-mode graphics drivers crossing over and passing bad data to the kernel code.


It's definitely your graphics drivers.

 

[paulstung]

Ah Cheers buddy. What would be the fix do you think ? safe mode and driver sweeper. I've just managed to play an hour of Sniper Elite, and all was fine, except for a moment when my centre monitor went black, and the 2 outer monitors had the picture as normal. I had to ALT TAB out, then go back in and it sorted itself then.

Would CC Cleaner do the job ? or is Drive sweeper the go to for this sort of thing ?