alienware
Banned
I did phone Trading Standards who filed a complaint and sent me to the letter template.. I agree I'm not a soft touch but the simple way to do it without getting wound up was simply to vote with my wallet and never use them again. And I won't. Once bitten ETC.
Scan are breaking the law quite fragrantly and I am sure it will absolutely bite them on the ass sooner or later. I know it did with OCUK (who tbh were nowhere near as bad !) and they have really shifted things into gear now.
Scan just seem to have taken a step backward though. It's almost like they want to make all the money of mass sales but not adhere to the rules. PCworld overcharges for a service. You go in, get to walk around a lovely well dressed well laid out store and then you get fleeced. But, my point to all of that is you actually get a service. Scan provide no service and it's faceless so there are very few overheads.
Gingersix on the other hand? sh*t. I ordered something and the woman who runs the place must have OCD. She emailed me three times to make sure my order was OK and it only costed me £35. lol.
And the original shipping. They sting you for both ways.
THEY want to be the ones to walk away without losing a penny putting it all onto you. As for their T&C? or any T&C? rubbish. They are not allowed to make up laws and then act as a force unto themselves. It doesn't work that way.
Scan are breaking the law quite fragrantly and I am sure it will absolutely bite them on the ass sooner or later. I know it did with OCUK (who tbh were nowhere near as bad !) and they have really shifted things into gear now.
Scan just seem to have taken a step backward though. It's almost like they want to make all the money of mass sales but not adhere to the rules. PCworld overcharges for a service. You go in, get to walk around a lovely well dressed well laid out store and then you get fleeced. But, my point to all of that is you actually get a service. Scan provide no service and it's faceless so there are very few overheads.
Gingersix on the other hand? sh*t. I ordered something and the woman who runs the place must have OCD. She emailed me three times to make sure my order was OK and it only costed me £35. lol.
And the original shipping. They sting you for both ways.
THEY want to be the ones to walk away without losing a penny putting it all onto you. As for their T&C? or any T&C? rubbish. They are not allowed to make up laws and then act as a force unto themselves. It doesn't work that way.
