Asus X99 Deluxe - my first RMA in 15 years

naddy

Banned
Hi All,

Normally I wouldn't post however I feel like these issues need to be heard. So after deciding to upgrade from my old X58 Nehalem i7 920 build (which I am typing from now) - it's been 6 years and with the prices of DDR4 falling it was just time to upgrade.

So two weeks ago I picked up the below parts

i7 5960X
Asus X99 Deluxe (updated to BIOS: 1901)
H110i GT
Corsair Dominator DDR4 16GB (2x8) 2666mhz
Corsair 900D
Win7 64bit

I installed Win7 64 on my old Agility 4 SSD while waiting for my new Samsung EVO 850's to arrive. Everything has been running stock, no OC at all - (I need stability first before any tweaks), apart from some futile and failed attempts at OCing - this was the first suspicion I had with the mb. My EVO's arrived yesterday, I installed 1, turned PC on and it booted into UEFI fine. I configured the primary boot drive to be my Agility 4 and rebooted.

first issue: POSTed to windows logo, froze and rebooted again in an annoying loop. I turned everything off and began to unplug everything.

second issue: NO POST (monitor black), LED BOOT_DEVICE on motherboard lit up red. I unplugged everything, triple checked CPU fan header, unplugged all SATA cables, booted with both ram dimms, then tried with a single ram dimm to no avail.. nothing.. still nothing.

At this point I gob-smacked thinking I did something wrong.. I had exhausted all avenues so I then tried to re-flash BIOS back to an older one - I tried 1004, 1702, 1801 and still nothing.

third issue: after the re-flash to BIOS 1004, LED BOOT_DEVICE changed to LED CPU with CODE 76 - which manual states as PCH DXE Initialization (PCH module.

At this point we are into 2-3 hours of frustration so I decided to call it quits and bring it back to the vendor today.

Went into store today and service techie set the X99 Deluxe on test bench, installed a brand new 5820k, cooler master LGA2011-3 fan, different ram single stick (Gskill), and a different power supply. Fired her up and bamm - Nothing. Code 76. MB is bricked, RMA'd and I got my refund...


This has been a very concerning 48hrs and for the first time in 15 years I am extremely worried about Asus products. I did some digging around and it seems like Asus X99 have been subjected to numerous issues i.e. USB overload issues, NO POST, Slow and random boots, I also read that some X99 boards have killed some CPUs (source: google "5960X Dead overclock.net")

I am now stuck between a rock and a hard place and am hoping the good people here could assist in me with my questions:

1. Do I give Asus another chance? X99-A, PRO, Deluxe, Sabertooth or Rampage 5 Extreme?? given the number of people also having the same issues I am very weary - maybe it's best to avoid Asus for X99 chipset altogether.. any thoughts?

2. MSI X99A MPower, X99A Gaming 7, X99A SLI Plus - I have heard good things about MSI - thoughts?

3. Gigabyte X99 UD4P - what about gigabyte?

4. Are there any other choices I should seriously look into???

**I have mentioned the above motherboards as they are available locally (for PICK UP) for me here in Sydney, Australia which is critical for me - I wouldn't want to be going through an RMA process via posting my gear away - the entire process is just too time consuming and painful.

I read reviews and it seems like it is Hit or Miss, some people have reported stability and great OCing capabilities. Deep down, I still want to stay with the X99 Deluxe as it is jammed packed features that I would use - WiFi, heaps of USB ports and USB headers, the fan extension card (I have so many fans)

But then I think about the nightmare of going through these issues again - HELP!

-D
 
Hey just cam on here to update on my issue with this motherboard which was ongoing for sometime, I sent mine back for RMA with retailer and after 6-7 weeks in was returned to retailer and they tested it and told me it was still faulty and refunded me. 7 years I had my previous ASUS board for in fact I'm still using it.

I haven't lost faith in ASUS so have ordered the Rampage V Extreme should be here in a few days :)
 
Dude everyone has some faulty products...

Also a lot of the 'issues' you listed are X99 issues ie: Intel and sfa to do with Asus.

Just take a chill pill.
 
OP give the Rampage V Extreme board a go.

I have two systems with these boards and 5960Xs. When they first launched they were totally useless but with the latest bios they work very well indeed.

Also if you are using X99 try and get a proper quad DDR4 memory kit to get the most out of the bandwidth.:)
 
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