Airwaves
New member
I'm trying to take this laptop back to its factory setting in order to sell it but I'm having a few problems, mainly down to an oversight but hopefully it's retrievable.
According to the manual pressing F9 during boot should load the recovery partition, but nothing happens. (I think it's due to the device having Windows 8 on it initially and being upgraded to Windows 10). The alternative is to download Asus recovery in Windows 10, and run it from there.
All of this was working successfully and I watched the drive format to 100%. I had to go out so I plugged the mains charger in before I left by which time Windows had installed 2%. When I returned, the laptop was off and upon inspection I realised that the plug wasn't pushed together correctly and it went flat during the installation.
I thought I could just turn on and continue, but it says there was an unexpected shut down and I need to run the installation again. Problem is I can't as it was from Windows.
In the options menu I chose to format the partition containing Windows only so the recovery section must still be there. How do I now boot into it?
According to the manual pressing F9 during boot should load the recovery partition, but nothing happens. (I think it's due to the device having Windows 8 on it initially and being upgraded to Windows 10). The alternative is to download Asus recovery in Windows 10, and run it from there.
All of this was working successfully and I watched the drive format to 100%. I had to go out so I plugged the mains charger in before I left by which time Windows had installed 2%. When I returned, the laptop was off and upon inspection I realised that the plug wasn't pushed together correctly and it went flat during the installation.
I thought I could just turn on and continue, but it says there was an unexpected shut down and I need to run the installation again. Problem is I can't as it was from Windows.
In the options menu I chose to format the partition containing Windows only so the recovery section must still be there. How do I now boot into it?
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