Thank you for contacting Logitech's Electronic Technical Support.
I would like to inform you that, I am shipping you a new MX 700 mouse for your existing defective one, free of cost.
Once you get the new MX 700, I request you to cut off the USB and the PS/2 plugs of your old receiver. Remove the battery-door of your old mouse. Put all these small items (plug and battery-door) in an envelop and send it to the following address:
Logitech Europe SA
RMA AM 1324723
Moulin du Choc
1122 Romanel s/Morges
Switzerland
We need these piece parts to close your case.
You do not have to confirm receipt of this e-mail. The order will be initiated automatically; your customer ID is 1324723. You will be receiving the mouse in about 15 days.
Should you have any further questions, do not hesitate to contact me back.
If you have any additional questions regarding your product, please feel free to visit our website at
http://www.logitech.com
Kind Regards,
Aniesh Mathew
Logitech Europe SA
European Customer Support