Switching broadband providers (bt to sky)

Rob_the_scot

New member
I'm currently with BT and want to switch to Sky I have about 8 months left with BT, I phone Bt and asked about any charges and as usual I was told basically nothing.
So does any one have a rough idea or even the procedure?...I know if Im switching to Sky I do not need a mac code since I'm in a sky area.



I should point out my Bt contract was a renewal from a 24 month contract...just had enough of there lies and rubbish services.
 
It'll be different in pretty much every case really.

When we went from TalkTalk to BT both companies were terrible. As soon as we called TalkTalk to end the contract, and discussed that they'd continue the service until a certain date, they cut us off that very day (about 2 months before the changeover). BT said they couldn't do anything because they didn't have control of the line until the agreed date, and talktalk said they couldn't do anything because they'd already put in the mac code which transfers the line...

If it's in a sky area however, I'd guess that would mean cable? So presumably your new service should be able to pick up right away? Or at least on the date of the agreed switchover? Although I'd still have thought a similar protocol would apply as if you did have a MAC code?

I just find it more hassle than it's worth to switch. Every company promises lower prices, better service etc at the start of the contract, but things always go down hill once they have you. Also, once you leave one company, I've noticed that they stop being any help to you whatsoever if you do have any problems during the switch. Half of them won't even give you someone to talk to unless you have a valid current customer number/account info - which you'll lose when you say you're leaving.

It's probably better to ask sky what's going to happen. I'd guess things would depend on your situation, so I'm not sure if anyone on here can say exactly how it's going to be.

What exactly don't you like about BT? I've not had any problems since the initial switchover.
 
It'll be different in pretty much every case really.

When we went from TalkTalk to BT both companies were terrible. As soon as we called TalkTalk to end the contract, and discussed that they'd continue the service until a certain date, they cut us off that very day (about 2 months before the changeover). BT said they couldn't do anything because they didn't have control of the line until the agreed date, and talktalk said they couldn't do anything because they'd already put in the mac code which transfers the line...

If it's in a sky area however, I'd guess that would mean cable? So presumably your new service should be able to pick up right away? Or at least on the date of the agreed switchover? Although I'd still have thought a similar protocol would apply as if you did have a MAC code?

I just find it more hassle than it's worth to switch. Every company promises lower prices, better service etc at the start of the contract, but things always go down hill once they have you. Also, once you leave one company, I've noticed that they stop being any help to you whatsoever if you do have any problems during the switch. Half of them won't even give you someone to talk to unless you have a valid current customer number/account info - which you'll lose when you say you're leaving.

It's probably better to ask sky what's going to happen. I'd guess things would depend on your situation, so I'm not sure if anyone on here can say exactly how it's going to be.

What exactly don't you like about BT? I've not had any problems since the initial switchover.

Cheers for the info
My problems where do I start lol
On my 4th Number due to harrasing calls for some one else (BT lied said they where new numbers)

Faulty wifi box...BT wont knowledge this

Really bad slow downs to the point A 2g moblie connection was faster Bt made out it was my Pc and I should buy a new cable/wireless card...I paid for an engineer to check every thing he said my pc and phone lines are perfect so I contacted BT again they said they would get back to me, 2 weeks later they admitted to capping my connection with out notifying me.
 
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