Sound Issue

[Metalboz]

[font=arial, verdana, tahoma, sans-serif]I am having an issue with my mute function and believe it may be an issue with the driver for my Gigabyte GeForce GTX 680.[/font]

[font=arial, verdana, tahoma, sans-serif]My rig is connected to my monitor by HDMI from my GTX 680. When i mute the sound in windows, the sound continues to play. I can still adjust the volume using the scroll wheel on my keyboard (Corsair K90) even though the sound is supposedly muted in windows.[/font]

[font=arial, verdana, tahoma, sans-serif]I have checked all of the sound options and configurations, there isnt anything else i can change to make sure the mute function stops all sounds.[/font]

[font=arial, verdana, tahoma, sans-serif]It is definitely the 'NVIDIA High Definition Audio' device providing the sound as when i disable the device in device manager the sound stops completely. I have also disabled all other sound devices to see if the the sound was being transmitted via any other means but the only connection to the monitor is the HDMI and I have no other speakers.[/font]

[font=arial, verdana, tahoma, sans-serif]Can someone help with this? [/font]

 

[SieB]

If you have the sound via HDMI and not your motherboard it's the monitor that is doing the volume so you need to mute the volume on that.

 

[Metalboz]

If you have the sound via HDMI and not your motherboard it's the monitor that is doing the volume so you need to mute the volume on that.

If I can control the volume from my K90 and the sound mixer then surely I should be able to mute the volume too from both places?

 

[SieB]

I'm not sure if there are any settings that change it but when I had my sound through HDMI the only way to mute the sound was to do it on my TV.

Try right clicking on the volume icon and select "open volume mixer" and see if the sound is outputting through another channel.

 

[Metalboz]

The outputs are:

Applications:

System Sounds

Device:

VE247-1 This is selected and visable

2 x Digital Audio (S/PDIF)(High Definition Audio) These are not selected as 'VE247-1' is. I also have nothing connected to any other connection apart from HDMI

Both 'Device' and 'Applications' volumes are controlled by moving the 'Device' slider, clicking the 'Device' mute button, pressing the K90 mute button or using the K90 scroll wheel.

I can set the 'Application' volume lower that the 'Device' volume by moving the 'Applications' slider

Even when both have been muted by any means, there is still sounds from websites, VLC etc.

I have noticed another issue. When i have virtual machines running through VirtualBox that are muted, i get no sound at all. I can see that audio is playing through the devices and application but it is grey instead of green. When i close the virtual machines, audio returns.

 

[SieB]

I don't know about the virtual machine problem but I think the only way you are going to be able to mute is by muting the monitor.

Unless anyone else knows of any settings I don't or another way to go about it.

 

[Metalboz]

surely mute should mean mute?!

If you mute the computers audio from the OS level then it shouldn't send any audio data to the GPU for processing, let alone the monitor??

 

[SieB]

All I know is when I had my sound through HDMI I had to mute my TV, if it's not muting when you mute it then there is nothing else you can do other than mute the monitor.

 

[Metalboz]

But we shouldn't have to resort to that. I'm sure that computers are meant to do what we program them to!

I cant understand why i am able to change the volume of the audio by the mixer and K90 but unable to mute the audio. If i can do one then the other should be able to work.

 

[SieB]

I'm sure that computers are meant to do what we program them to!

This is true, but i'm sure plenty of others will agree that it doesn't always happen