Shuttle PC not posting

[BlueGlue]

Hi guys,

I bought an end of life item and it appears to be brand new. (i know cry me a river)
Its a Shutlle XPS SH61R4 as i wanted a media PC next to my TV.
http://uk.shuttle.com/news/productsDetail?productId=1555

Im aware the BIOS on these are either at a Sandybridge config or Ivybridge depending on manufacturer date, but i have both anyway.
The problems is it just doesnt get past the AMI POST?!?!

Ive put a celeron G555 (sandybridge) and G1610 (Ivybridge) with 1 x 4gb Kingston HyperX 1600Mhz DDR3 in there. Moved between two available slots. reset CMOS and removed mobo battery ect. I can only get the monitor to show something if i use a graphics card in the pci-e slot rather than the onboard cpu/graphics DVI slot.
The USB keyboard and mouse power up and ive tried three different types, but it just wont move past the below screen. ANY IDEAS?

 

[alienware]

Have you pressed F1?

 

[SeekaX]

Have you pressed F1?

welcome to the customer support of "enter any PC store here"

 

[BlueGlue]

Have you pressed F1?

If only life was this simple haha.

Ive got to the stage where im mashing the keyboard like a five year old mumbling under my breath.

PC does not respond to any keyboard input. :lol:

 

[Cru]

is the keyboard plugged in via USB or PS2?
either way, try the other input if you didn't already do that

 

[alienware]

If only life was this simple haha.

Ive got to the stage where im mashing the keyboard like a five year old mumbling under my breath.

PC does not respond to any keyboard input. :lol:

Well you didn't say if you'd tried it.

Any way see your next reply. Some motherboards don't recognise a USB keyboard unless -

1. You enable it in bios.
2. You use a PS2 keyboard.

Recently I had to buy a PS2 keyboard for an older rig just because it wouldn't boot from a DVD.

welcome to the customer support of "enter any PC store here"

Well as above he didn't specify what he had tried. Had I not asked that then he wouldn't have got his next line of help. He went on to say it's not doing anything which then made some one realise that he needs a PS2 keyboard. Which should be job done and problem solved.

Remember - 1% of computer failure is hardware. 99% is human error. So you have to ask dumb questions.

 

[BlueGlue]

would seem odd the need to use a ps2 keyboard with a usb adapter to get it to work.
As per my original post it doesn't budge from this screen, hence i cannot go into bios settings to enable anything.

 

[Mysterae]

With a PS2 keyboard attached (sometimes works with a USB ) and the power off (completely off, drained) keep your finger on either the DEL key or INS and power up the pc with the key still depressed. I've heard F10 or F12 can do it also, depends on the bios. This should help it boot or for you to get to the bios.

 

[BlueGlue]

If only these mini PC's had direct ps/2 ports.

 

[dalewakelin]

Something could wrong with the USB controller.

 

[alienware]

Does your keyboard have an F-Lock?

You might need to press it at post before the F keys will work.

 

[BlueGlue]

Something could wrong with the USB controller.

You could be right. This is a little bit more than a quick fix by the looks of it.