Random Blue Screen, Cause?

[Airwaves]

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 2057

Additional information about the problem:
BCCode: 124
BCP1: 0000000000000000
BCP2: FFFFFA800FCC1028
BCP3: 00000000BF800000
BCP4: 0000000000200401
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\090514-7051-01.dmp
C:\Users\Nathy\AppData\Local\Temp\WER-11341-0.sysdata.xml

Read our privacy statement online:
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C:\Windows\system32\en-US\erofflps.txt

Everything just froze and the PC rebooted.

 

[Innocent159]

Out of memory... What is your rig?

 

[Airwaves]

My whole rig spec or just the memory I have installed?

i7 4770
Gigabyte G1 Sniper M5
780ti
16GB Kingston Hyper X Beast 2400Mhz
256GB Samsung SSD an two 1TB Samsung 7200rpm
Corsair HX850
Corsair H100i

 

[Damien c]

I will have to double check what the software is on my grandads pc, but I think it was this one.

http://www.nirsoft.net/utils/blue_screen_view.html

 

[Innocent159]

Check if everything is properly installed. And if all your memory is accessible. Try and get erroe codes and search on google. "Blue screen view" will help a lot

 

[Airwaves]

I have a feeling it might be Norton Internet Security. When I attempted to run a scan the blue screen appeared again about 15 seconds into it?

The previous time it was during a YouTube video.

Thanks I will check that now.

 

[jaspervandervalk]

I don't see why Norton would be causing a blue screen otherwise other people would be getting the same thing, try deactivating it, if not ensurer you have the latest version. Other than that I would say try and put some different components in and see what happens, i.e remove some RAM! But I once had some random blue screens for a while and as soon as I plugged my mouse into a different USB slot it stopped, so your mobo might be playing up, try and plug everything in different places.

 

[kbalaz]

did you do a windows update lately? there is one of the updates released that has been causing BSOD with a number of people.

 

[Estacado7706]

Could you post screenshots of the info given to you by CPU-Z?

This code yould be anything from memory problems (Both system and vram) to clocking (mostly mem overclocking) to a driver problem.

 

[Airwaves]

Sorry I've been working a lot this weekend!

It hasn't really come back despite a heavy gaming session last night. I have these two but I can post the others later: -

 

[Estacado7706]

As said, it could be the faulty windows update (KB2982791 was the "name") but mostly this resulted in a "Page_Fault_in_nonpage_area" BS and the BCCode would be 50.

Try running memtest (you have to start multiple instances because the programm can only address 2GB at once). If your memory is the problem you should be able to provoke an error.

If memtest is working fine try This one for your video ram.

The dump file could be interesting. As said, the code alone does not tell anything more specific. Same goes for possible error messages in the event viewer at the time of the crashes.

 

[BigBlue1]

Ever try a linux install? You'll never go back to windows if you do, no more bsod.

 

[NeverBackDown]

Ever try a linux install? You'll never go back to windows if you do, no more bsod.

That doesn't help OP at all. At least provide help to him.

 

[Airwaves]

Well all tests came back alright so I'm clueless!

Bizarrely just now I went downstairs, came back up to find while idle it happened again. Interestingly enough the only thing that happened was that Norton performed some tasks while the PC was inactive. I swear some how it's the culprit. What could be in the process or in the way it scans or performs tasks that could be flagging this up?

With regard to the Windows update, I noticed one installed a few days ago and it's only started happening since then, or it appears that way. I can't be 100% obviously but it sounds about right.

The only startup programs I have running are Norton, CorsairLink, and Gigabyte EasyTune. I might try disabling one of those or all of them and see what happens then.

 

[Wraith]

Easytune!!! Get rid of it it's a PITA product, I used to use ET6 in the early days and it caused more crashes and lock ups than I care to mention, why Gigabyte still provide it is beyond me.

 

[CalumJ]

Been having similar problems with my new PC; 'Blue Screen 124'. It turned out that I had the wrong driver installed for my AMD graphics board. I also needed to update the firmware on my Crucial SSD.

Must admit that it was a real pain in the rear trying to narrow it all down.

 

[Airwaves]

Easytune!!! Get rid of it it's a PITA product, I used to use ET6 in the early days and it caused more crashes and lock ups than I care to mention, why Gigabyte still provide it is beyond me.

Right EasyTune has just been uninstalled.

Hopefully it's cured. I will post back with my findings

 

[Airwaves]

Well I have returned to report that it appears to be cured

EasyTune was the culprit then. Strange however because I've had it on here for a year or more and it wasn't causing any problems. Only after an update that was performed about a week and a half ago did it start.

Anyway thanks guys! I won't be installing that again.