ISP question

[Bungral]

I know we had a thread recently very similar to this but I can't find it.

Anyway I'm getting sick of Sky throttling my connection. They started out amazing but recently have been getting on my ****.

Aaaaaaanyway... I'm looking to change ISP and Be There are very tempting as they offer no throttling and seem to be a good ISP.

Thing is I'm and O2 customer and can get pretty much the same packages with them but cheaper as I have a mobile from them. I understand that O2 provide their internet through BeThere? Is that correct?

As such, would O2 also not throttle do you think?

 

[llwyd]

Be-There most likely dont throttle because they cant. The Virgin national LLU service is the same. In which case, no, O2 wouldnt throttle. You may have a problem when raising a fault, depending on whether Be are their own provider. If Be aren't their own provider, and outsource equipment and engineering to another company, there will be little problems with fault handeling between the two. If be ARE their own provider then O2 will have to offload faults to them, increasing fault turnaround

Update: Just went and asked our FMC department. Be are their own provider

 

[Bungral]

Hmmm. Ok well I think I'll take the risk as I'd go for the mega package and get the prioritised super duper treatment.

Which will be exactly the same as all the other packages I imagine.

 

[Ian Evey]

Sky

I am on sky and currently sync at 14mb, i was unaware that sky started throttling peoples connections?... I do know however that sky have had in place for some time DLM which could be the cause of a lower sync rate and / or slower download speed.

Ian

 

[llwyd]

DLM is essentially the same as interleaving on IPStream services. As much as people dont want it, a large percentage would suffer without. Many people ring us requesting interleaving be turned off / SNR adjusted to increase sync, 90% of whom, get in touch a week later asking it be reversed. The customers who are actually on the verge of knowing best are the ones who have customer router firmware and adjust their SNR & MTU manually

 

[Talonaer]

be are great, our line which is as far as you can get in london from the exchange runs at 9mbps and drops to about 8 during peak hours. Never had a problem other than some water in a drain causing a line fault which was sorted in 24hours :O

 

[Bungral]

Well looking at the packages Here on O2, I'm gonna switch to them. I've called them to see if Simplicity allows me to get the discount which it does so they work out pretty cheap.

The middle tarriff works out to something like £7 p/m with the 3 months free taken in to consideration. That's stupidly cheap for those speeds.

Think I'm gonna go for the higher tarriff though as it'll work out to around £13 with the 3 months free and the O2 user discount. The 2.5mb upload and wireless n router is the deciding factors there. Static IP might be nice but haven't got any expeirence of where that will help or how to use it.

 

[Bungral]

Sorry for the double post but this is quite cool.

Get £50 cashback through Quidco too so it brings the middle tarriff down to like £3.59 a month for up to 20mb download and 1.6mb upload with unlimited download limits.

 

[denis6902]

I hate my ISP, connection always been quite bad, and recently they have lowered the speed, i hate ISP's. one day i will have my own!