Green Diamond Pixels on screen

[Ya93sin]

So I have an MSi GTX 580 Twin Frozr II/OC, clocks 800core/2048mem (I've not been using my overclocked settings recently).

Now I was playing Deus Ex HR today (great game btw), and I felt the room was quite hot. Realised my case fans were at 50%, so turned them up, and then alt-tabbed out of the game, turned on Afterburner and HWMonitor.

GPU temps were about 64 at that point, when I went back into game they got to 70.

Then I got a graphics crash, I assume it's the card not the game. Green diamond shaped pixels covering the screen-like a pretty pattern.

This is a complete one off, had the card about 3 months, and its seen several hundred hours of gaming, at overclocked clocks and "normal" clocks.

I've since then made sure the graphics card is in the PCI slot properly, and that the power connectors are in properly.

I'm obviously going to be watching out for any reoccurance of this (ofc if it happens I've not got a choice but to watch it

)

Should I be thinking about RMAing the card?

What else might be going wrong?

Any help is appreciated as always guys

Thanks

ps I do have a little theory that perhaps Afterburner opening caused this, but no clue how, unless it set it to OC'd clocks which are unstable (I'm thinking RAM clocks here)

 

[Ya93sin]

Source

Windows

Summary

Video hardware error

Date

‎19/‎09/‎2011 23:39

Status

Solution available

Description

A problem with your video hardware caused Windows to stop working correctly.

Problem signature

Problem Event Name: LiveKernelEvent

OS Version: 6.1.7601.2.1.0.256.1

Locale ID: 2057

Extra information about the problem

BCCode: 117

BCP1: FFFFFA8007152010

BCP2: FFFFF88007A8A67C

BCP3: 0000000000000000

BCP4: 0000000000000000

OS Version: 6_1_7601

Service Pack: 1_0

Product: 256_1

Bucket ID: X64_0x117_Tdr:2_IMAGE_VirtuWDDM.sys

Server information: c9544b29-2e90-4308-b8eb-4eb3b3574a3f

 

[KING_OF_SAND]

Have you tried re-installing driver after sweeping the old one. sorry if the question is obvious, it's usually the little things enthusiasts over look that can fix it.

 

[Ya93sin]

Nope not tried that, I usually use the clean install driver option thru nVidia driver install package, so I'll try that today.

I played 6 more hours of Deus Ex since that point without issue, so fingers crossed.

 

[yassarikhan786]

Hopefully the problems fixed

. Just a quick question on your GPU temps. What is the highest temperature you have seen?

Thanks

 

[Ya93sin]

With fans at 100%, the max I've seen at 800MHz/1.025V (the "stock" it comes with out of the box), max is 69

At 900MHz/1.1V, max I've seen is 73 iirc

 

[yassarikhan786]

That is very nice. The highest I've seen is 71 C with the fans at 80%. I haven't overclocked it as it came with a factory overclock of 850MHz (not sure about the voltage, will have to check when I'm home).

 

[Ya93sin]

Oh I meant case fans, I don't know what Afterburner does to the fans during gameplay

 

[yassarikhan786]

Oh I meant case fans, I don't know what Afterburner does to the fans during gameplay

It's orite I just wanted to compare temps to make sure my GPU wasn't running too hot.

 

[Ya93sin]

No it seems fine, I think the cards handle fine up to around the 90s, 70s is pretty much ideal.

 

[yassarikhan786]

Yeh, I've read anything below 80 is very good. They still heat up a room pretty quick though. The radiator in my room never turns on when I'm gaming, lol.

 

[Scoob]

Personally, I'd feel uncomfortable if the card got any higher than the mid-70's under heavy load, but that's just me. My SLI'd GTX 570's at 850 core don't go above this.

Also, I've found Deus Ex HR to not be a particularly demanding title at all. Crysis 2 is, it heats the cards more than 3DM Vantange and '11 do.

The issues you're experiencing would not be uncommon for a less than stable OC...some cards like a little extra vCore even at stock to be 100% stable...my cards (luckily) just needed 1 notch more Vcore to go from stock 732 to 800, and another 2 notches to 850. One "notch" is about 8mv in afterburner.

Cheers,

Scoob.

 

[Ya93sin]

The OC is rock solid under every other game, I never had a crash like that before, so hopefully it's a one off.

 

[Ya93sin]

OK, I think it's the application/driver

Looking through the Event Viewer, I see the nvidia driver stopping working and recovering and simulatenously dxhr.exe hangs. So it's probably a driver issue. Will check the game and drivers are properly updated now.

edit-in fact, the application hangs before the display driver crashes, so I'm firmly in the "it's the game" mindset.

 

[Scoob]

Hmm, your symptoms are exactly what I see when I'm dabbling with overclocking and am not quite stable yet. The driver stops responding because the hardware does...it often recovers, but the game / benchmark has already gone down.

If you're using older drivers with a newer game (Deus Ex is fairly new after all) then you might have a problem, as you would if the game isn't updated (though I can't see why it wouldn't be) I've not had any crashes in the game myself and that's running SLI which has double the chance of failing in theory.

I've had overclocks that have been perfectly stable in everything except a single title. For example, when I was playing recently, every single bench and stress test as well as game was 100% fine, except for Crysis 2. One notch more vCore on both GPU's saw things perfect.

I'm not sure what else you play but maybe Deus Ex HR stresses your card more than others - though I'd not thought the game overly stressful.

Best of luck, hope you get it sorted. Do post back if you find a permanent fix!

Cheers,

Scoob.

 

[Ya93sin]

It's deffo the game, the card has never given this error during Crysis 2 or any other game, OC'd or not. The OC I play with when I play this game is the out of the box OC, it's stable.

Checked, the game is updated, the video drivers, I updated the BIOS now, Intel Graphics driver, RST and so on. The game will crash like this only once per Windows session, and the problem is not found in any other game, so I'll just grin and bear it I suppose.