Defective welding on metal plate of cpu kit 478

mimile

New member
My mach II ST under warranty since december 2004 has since yesterday a defective welding on the metal plate of the cpukit 478. One of two screws remained inside.

I have bought this unit from coolpire.at (Austria) and Now, i'm living from Paris and the french distributor watercooling.fr do no want to give me a RMA and do not take in charge for a replacement of the metal plate.

For clarity, here are some pictures of problem (click to enlarge):





Please, help me. It would be great if i have just a new metal plate for replacement, so that, i do not have to ship the whole prommy back to Austria.

Thank you for reading.
 
Phil Stanbridge said:
No problem I'll help - I help everyone else so why not you :)

Email me your details and I'll send you a new plate.

Waouh ! Very quick reply. This a great forum.

I send you my address.

Thank you in advance
 
You now know were to come for any future investments.Nice one Phil looks like you saved the day again!!
mimile said:
My mach II ST under warranty since december 2004 has since yesterday a defective welding on the metal plate of the cpukit 478. One of two screws remained inside.

I have bought this unit from coolpire.at (Austria) and Now, i'm living from Paris and the french distributor watercooling.fr do no want to give me a RMA and do not take in charge for a replacement of the metal plate.

For clarity, here are some pictures of problem (click to enlarge):





Please, help me. It would be great if i have just a new metal plate for replacement, so that, i do not have to ship the whole prommy back to Austria.

Thank you for reading.
 
name='Phil Stanbridge' said:
I would imagine so!

Thank you, Phil.

Before welding, you have to adjust (position) precisely (millimeter) the offending piece on the metal plate. And manually, it's very hazardous to do so...
 
Phil Stanbridge said:
No problem I'll help - I help everyone else so why not you :)

Email me your details and I'll send you a new plate.

Up to May 11, no new piece received.

Thank you in advance for checking you shipment.
 
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