Why You Should Never Trust Non Oc3d Approved Resellers

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sparkchip

New member
Why You Should Never Trust Non Oc3d Approved Resellers

:mad:

Im going to write about the events that have happened to me when trying to order parts to build a new PC for home... I had been speaking to a lot of suppliers asking for thier prices and letting them know I was ordering the system on monday the second of July, a lot of suppliers made efforts to get me to buy from them, but I found out that I would work out the best deal If I purchased from two different suppliers... one was ARIA.CO.UK as a lot of the products I was after were on their "SUPERSPECIALS" offer, however I noticed they charge WAAAAAAAAAAAAAAAAAAY too much for delivery, I was still happy as It still turned out to be a relatively good deal, the other was ECLIPSE COMPUTERS... :mad: now these guys had relatively good pricing and a half decent website, they have had lots of reviews and im sure are not unheard of... I had chosen to buy my RAM, Hard Drive, PSU and DVD/rw from them, I spoke to them on wednesday the week before about these products, then the next day, then friday I mentioned to them that I was buying these products which were all written as "IN STOCK" at the time... the weekend passed and I went to place the order with Aria and them, Aria still had the stock, so did ECLIPSE... on both sites my shopping cart said that there was a delivery charge for next day, which I cheerily placed on both orders as I wanted all the goods the next day... (as you do), the problem came when I got home from work the next day and the parcels were all there ready to be built, I opened them all up and set them up, only to realise that there was nothing sent from ECLIPSE... very strange???? So I tried to get on the phone to them but their lines close when I finish work!!! (great idea) I checked my email on the other computer to see what happened with my order and there was no email from them, luckily I had added their manager onto my msn and I went on there to chat to him... He was still online (lucky)! I asked him what happened to my order, said perhaps its late, he took my order number and got back to me 19 mins later, and said the order didnt ship because 2 items werent in stock.... I WAS MAD!!!! WHEN I PAID FOR THEM THEY WERE IN STOCK (i said to him) and he replied, urm yes, demand was high and now we are minus 7 of the RAM and minus 2 of the PSU... I WAS SO SHOCKED THAT YOU CAN ALLOW YOUR STOCK TO GO MINUS AND CLAIM YOU ARE RELIABLE!!! I asked him why I wasnt contacted, they told me that an email was sent to me... so I kept my mouth shut just in case it hadnt come through yet, he told me that the goods should be with me thursday.... THURSDAY... HE KNEW 8 DAYS BEFORE THAT I HAD LOOKED AT THOSE PRODUCTS... AND THAT I WAS INTERESTED, I COMPLIMENTED HIM ON THE GREAT PRICE, HE THANKED ME AND 8 DAYS LATER WHEN I ORDER HE TOOK MY MONEY.... LET ME PAY A "NEXT DAY DELIVERY CHARGE" AND DIDNT SEND THE GOODS AS OF YET!....

It doesnt finish there my fellow OC3D'ers OH NO!!! I approached him the next morning saying I didnt recieve an email yet and his reply was "OK"..... OK?!?!?!?!??!?!?!?! :mad: HE THEN TRIED TO CORRECT ME AND TURN IT AROUND AS IF I WAS WRONG FOR THE GOODS NOT ARRIVING, SAYING I NEED TO UNDERSTAND THE SYSTEM... IM SORRY BUT I PURCHASED SOMETHING THAT WAS "IN STOCK".... IT LET ME CONTINUE TO A SHOPPING CART WHERE IT SHOWED THE PRODUCT I WAS PAYING FOR AND THE QUANTITY.... I CLICKED ACCEPT AND GAVE YOU MY MONEY WHICH IS NOW PROBABLY IN YOUR POCKET...... AND I AM SITTING HERE LIKE A F^"%CKING LEMON WITH HALF A COMPUTER AND A BANK ACCOUNT 300 POUNDS SHORT OF MONEY WHERE I HAVE NO GOODS TO PRESENT FOR IT!!!! ITS NOW WEDNESDAY AND THE LAST THING THAT WAS SAID TO ME BEFORE I WAS IGNORED ON MSN WAS... THE GOODS WILL BE WITH YOU TOMORROW... IM SORRY GUYS BUT I AM FU"£"$££CKING MAD THERE IS A MAN SAT AT ECLIPSE WITH MY MONEY AND MY GOODS AND ALL I CAN DO IS WAIT TILL TOMORROW AND "HOPE" JUST "HOPE" IT GETS SENT....

WHAT KIND OF SERVICE IS THIS.... WE WILL TAKE YOUR MONEY NOW... AND GIVE YOU THE GOODS WHEN WE GET THEM...

THANKS A LOT ECLIPSE COMPUTERS, YOU ARE NAMED AND SHAMED... I HOPE YOU SEE THIS AND I HOPE EVERYONE SEES THIS AND STOPS BUYING FROM YOU, YOUR ATTITUDE AND YOUR COMPANY SUCKS

SORRY I WROTE AN ESSAY GUYS BUT PLEASE TAKE YOUR TIME TO READ THIS AND LEARN THE LESSON I LEARNED... NEVER TRUST A NON OC3D APPROVED RE-SELLER

:MAD:
 
Sorry to hear that mate. I know how you feel - It makes me VERY mad when I buy something that is showing as "In Stock" when indeed it isn't.

What's even worse is that if you pay on your debit card retailers have the 'upper hand' because they know that if you want a refund, you'll have to wait 3 days for it to come back into your account.

I normally cancel my order and just wait for the refund to arrive out of principal, but its often not the quickest way to get your goods :(
 
These days on e-shopping, and quick turnarounds on deliveries, there is very little excuse for showing goods as being in when they`re not.

Only excuseable thing is when a shop shows In Stock 2 items available - or even 1 item, then atleast u know where u stand b4 u order.
 
This happened to me with the E4300 release at ebuyer. They had like 83 in stock, i ordered one, which never came due to 'no stock', so i check the site and they now have 103 in stock......eh? so i rang up and gave them an ear bashing and got one sent out next day :)
 
God, when I first glanced at the title I didn't see the "Non". Gave me a bit of a scare :eek: Anyways, sucks that something like that should happen. Thankfully I haven't had to deal with anything like that yet.
 
as a retailer myself all I can say is while sometimes unacceptable sometimes us retailers are lied to as well, we get promised due dates that then slip, or other unforseen problems (OCZ spring to mind at the moment) all we can do is relay this info on to you.

It sucks, trust me it really sucks, we hate it as much as the end user, it causes us nothing but grief and agro, never the manufacturer or the distributor, always the retailer that gets it in the neck all I can suggest it being calm and cool when speaking to them, if your reasonable they're more likely to bend over backwards to help you out rather than coming on the phone calling people every name under the sun, threatening to drive down and beat you up (trust me it's happened), most suppliers are also users and understand what a right pita it is to be without new bits....

There's a million scenarios I could go in to to show different sides of the coin but it'd end up in a 50 page essay all I will say is there is not 1 supplier, I guarantee not 1, in the UK that actually stocks everything they say they do.

In no way am I sticking up for your bad experience but I am showing the flip side of the coin.
 
I have experienced a few woes with Eclipse too....

Ended up having Royal Mail issues to sort out with that order too....don't venture there anymore....I much prefer the appraoch taken by companies like Specialtech....have used em loads over the last 12 months....

BIG UP THE SOLVA MASSSSEEEEF!
 
name='AydST' said:
threatening to drive down and beat you up
Click to expand...

Id LOVE too see there faces when they turned up and saw you!

(Anyone who doesn't know, you wouldn't mess with ayd if you were paid...)
 
thanks guys for showing some support... i read that other thread Rastalovich... WOW looks like you arent the only one... well im pleased to inform you they sent the goods finally... and i received them ok... however i had to call them up to get it sent and parcel force nearly didnt deliver it as it was gone 6.30 that day! i had to then deal with parcel force... and they finally got it here! i signed the book and now its all a thing of the past... as mentioned in the other thread andrew was that really nice sales dude that helped me out! I GOT THE SYSTEM RUNNING BUT GUESS WHAT!!!!!!!

I CANT TRANSFER SOME OF MY RAM ONTO MY ON-BOARD GFX TO RUN VISTA PROPERLY AAAAAH ITS JUST LIKE HAVING HOME BASIC!!!!! NOOOO HELP ME GUYS!!! WHAT DO I DO.... WHEN I GO INTO THE BIOS... (WHICH IS AWARD) IT SAYS MY CURRENT UMA SIZE IS ($%!$"!£) SURELY IT SHOULD SHOW A NUMBER THERE.. GUYS I DESPERATELY NEED YOUR HELP

THE MOTHERBOARD IS AN AMD 690G CHIPSET FROM EQS...

CHECK OUT SPECIALTECH THEY SELL THEM... AND THE ON BOARD GFX IS RADEON X1250 OR (X700) NEW NUMBERING... HOW CAN I TRANSFER SOME OF MY 4GB DDR2 800 RAM INTO MY ON BOARD GFX OR SHALL I JUST BUY A GFX CARD???? HEEEEEEELP

JUST HAD A LOOK AND NOBODY THAT HAS BOUGHT AN EQS BOARD HAS THIS PROBLEM... LOOKS LIKE A MISTAKE OF MINE... WHAT DO I DO????
 
unless, in the bios, there is an option to change how much ram your onboard graphics uses, then as far as i know, you cant unfortunatly :(

i would recomend, buying a cheep seperate graphics card, only somthing megre, perhaps a 7300, or a X1300, that should do better :)
 
YEAH... i may just do that anyway sod the on board gfx... i may go for something a little better anyway... need a hand with either a nvidia 7900 or... the ATI equivelant... hey guys does anyone know where i can get a list that matches up the nviidia cards against the ati cards like this

NVIDIA _______________ ATI

7xxxxGS ---------------- X1xxx

7xxxxLE ---------------- X1xxx

8xxxxgts ---------------- X?????

make sense???

thanks
 
Nvidia 7800 series = ATi X1800 series

Nvidia 7900 series = ATi X1900 series

Nvidia 8500 series = ATi X2400 series

Nvidia 8600 series = ATi X2600 series

Nvidia 8800 series = ATi X2900 series

thats only aproxamatly, actual performance may vary, but thats roughly what they're suposed to be equivilant to
 
you beauty.... thank you so much!!! well case closed... Im just gonna buy me a graphics card to sort out my on board vga issue.... and now with that list you gave me, I can decide which card to get.... based on performance and price! thanks a million guys :D:D:D:D:D:D
 
sparkchip

Glad ya got it sorted in the end Eclipse Was recomended to me by one of my Clan long ago, never used them tho

Aria came up a few times in my quest for a new G Card BFG 8800GTS 640Mb

Fortunatly so did Tekheads needless to say i went with Tekheads :oc3d:

Aria & Eclipse :banng:
 
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