WYP
News Guru
Chillblast tried soliciting Trustpilot reviews using a PC giveaway, and that’s kinda shady.
Read more about Chillblast's Trustpilot shenanigans.
Read more about Chillblast's Trustpilot shenanigans.
Shady Tactics? Chillblast makes their Trustpilot Score worthless
- Thread starter WYP
- Start date
g0ggles1994
Active member
The worst thing about all of this? People are actually falling for it and leaving 5 star reviews.
Honestly, we've got to a point where even things like Trustpilot have become untrustworthy.
Honestly, we've got to a point where even things like Trustpilot have become untrustworthy.
We cant trust our own stupidity or sheep mentality
WYP
News Guru
The funny thing is that some of the reviews mention CCL, when they are rating Chillblast. The people don't even know which company they are reviewing.
Chillblast Group
New member
In our recent competition to "Win a Chillblast Vault PC", an unfortunate error in judgement was made by a member of our marketing team that resulted in a "Trust Pilot Review" entry mechanic being added to the competition. This was quickly removed once noticed by senior management before this article was published.
Our customers have had to wait slightly longer than they would usually due to our restructure and new ownership, which has led to some customers leaving negative reviews. Our colleague in marketing made a decision, in isolation, to try and reverse this trend by adding this entry mechanic to the competition. We completely acknowledge that this was not the right decision. We have built our reputation on trust and brilliant products over the last 23 years and to make any knowing attempt to falsify reviews goes against the core values of our business.
We are currently in consultation with Trustpilot and hope to have this cleared up extremely quickly, with any incorrect reviews incentivised by the competition removed.
Our customers have had to wait slightly longer than they would usually due to our restructure and new ownership, which has led to some customers leaving negative reviews. Our colleague in marketing made a decision, in isolation, to try and reverse this trend by adding this entry mechanic to the competition. We completely acknowledge that this was not the right decision. We have built our reputation on trust and brilliant products over the last 23 years and to make any knowing attempt to falsify reviews goes against the core values of our business.
We are currently in consultation with Trustpilot and hope to have this cleared up extremely quickly, with any incorrect reviews incentivised by the competition removed.
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