Problems with new GT, help please

[grunjee]

First of all, thank you in advance to anyone taking the time to read this and offer help.

Next, instead of writing 3 pages with all of the details surrounding my problem, I will just get to the point of what is happening now. If more detail is needed, I will be happy to provide it.

So here is the situation. I just got my brand new Mach II GT, and attempted (very carefully) to set it up for the first time. The unit is definitely not working properly. What happens most of the time is a binary code 6 (if I'm correct; I get a flashing red and the two orange LEDs are also lit. No green.)

I have tried a few times to power on the prommy, with the head simply 'hanging' loose (not mounted to the mobo/cpu), and it gets warm, very warm... not the slightest bit cold.

I carefully removed the side panel of the prommy, and saw what may be a problem. I am obviously new to using a prommy so perhaps this is normal, but it doesn't look right to me. There is discoloration on the tubing (from an internal leak???)... I took a couple of pictures which I hope are clear.

If anyone has any idea what's going on, I would greatly appreciate it. Needless to say, I am not feeling very excited about my new $1000 toy

 

[fatty]

If the compressor runs and the head does not get cold say after a couple of minutes then your prom has a leak

Also do you have a display connected?? I assume not as you dont mention what the display says

The red light on and the prom running can mean a problem like boot loading or the prom was forced to switch on via the 12v line do you have a seperate pc you could plug the usb cable into ??? if so connect it up and see what control center says

 

[grunjee]

Thank you for your reply. I unfortunately broke my LCD display, and have a new one on its way.

I did hook up the prommy to my other PC last night. It was recognized by the system, and here is a screenshot I took...

While I had the unit hooked up like this, I flashed the bios (from reading on various threads I thought perhaps this was the problem). The flash was reported as successful, but it did not help matters.

After flashing the bios, I unhooked the prommy from my other PC, and turned it on again. This time the LEDs were as follows: red on (but not blinking now), oranges both on, and green blinking.

Don't know if this helps or not.

 

[fatty]

Ok it says your evaporater is 54 degrees C this may mean your control board is naff or the sensor is naff 9 times out of 10 its the board

 

[grunjee]

Ok it says your evaporater is 54 degrees C this may mean your control board is naff or the sensor is naff 9 times out of 10 its the board

Ok, if this is so, I'm wondering:

1. What's up with the discoloration on the tubing in your opinion? Is that normal? Or could it be from leakage?

2. The actual head (copper part) does not get cold at all. Would a faulty controller board cause that?

Thanks again for your input so far, I greatly appreciate it.

 

[fatty]

Looks like you have both to me a faulty controler and a leak 54 degrees C your head would not reach that unless you heated it up??? but the wet looking patches on the tubing looks like a leak as well if it's new send it back if its s/h it was either faulty or damaged in shipping

 

[grunjee]

Thanks again fatty for your input.

Before sending it back, is there anyone else around here I should talk to? Such as Phil (I believe it's him, the owner right?) or someone else? I don't at all doubt your knowledge, but I would like to possibly hear another opinion, and make sure I go through the proper procedures etc.

 

[Firelord]

Fatty does all phils work inc the regasses and stuff so he knows machs inside out

 

[grunjee]

Fatty does all phils work inc the regasses and stuff so he knows machs inside out

Good enough... I didn't realize that. I will respect his authority

Time to call Xoxide.com I guess.

 

[fatty]

I would be right on em if I were you mate

 

[grunjee]

I would be right on em if I were you mate

I just sent an email to their RMA dept, explaining the problem and directing them to this thread.

Thanks again for your timely replies and help... I truly appreciate it.

 

[fatty]

Glad we could help