Poor line speed.

Youngie1337

New member
Hi guys!

Firstly, I would like to appologise for my lack of activity on these boards. I have always loved OC3D, and it is the only forum I feel at home!

Recently I moved into my new property after nearly 4 years of waiting, I managed to get somewhere I wanted (which is why I lack posts). I moved from an area that was cabled by Virgin Media, and I was receiving over my limit by 6MB, and receiving download speeds sometimes well over 10MB! All was well, and then the day came when we moved! (sorry for exclamation marks, I is excited:)). I phoned up Virgin Media who informed me that there was no fibre optics in the area as of yet. I was fine with that, and went along with the move. (like I was going to not move because of no cable lol).

We moved in, Virgin Media sent out their ADSL router, and activation details. Was waiting for an engineer, but all was done without the need for an engineer! Great, I connected it all, all was good. I then decided to do a speed test using speedtest.net - I was shocked at the speed I was receiving. Pathetic 0.02mb, I was very worried at this point. I contacted them asking why the speed is so slow(I already knew it was about the distance from exchange). They said it will pick up blah blah, which I knew wasn't going to happen. Still obviously I'm on 0.02mb - sometimes it peaks at 1mb! I am now paying £32 per month for a 0.02mb ADSL connection with LIMITED 40GB bandwidth! I have to say it is very shockingly bad. People can't even phone without me losing my net connection.

I have been trying my hardest to get Virgin Media to put fibre optics in the area as 1.1mi away receive 100MB connections. I receive emails saying that it is not in the budget and it will never happen (lol). I have always been a fan of Virgin Media and their support, but not now. I know I can't expect them to just do it, but let's talk about customer relationships and reliable service here! So here I am, stuck with 0.02MB connection, paying a bill of £60 a month for phone usage and broadband... really! I can't even receive their TV service either. After being with them since 1990's, I am very disappointed. Everyone around here who uses ADSL receive the same speed (obviously). So people with Sky can't even watch their service without constant buffering and slow speeds! I am the only person in the 1.1mi radius who has Virgin Media.

So to my question... what other methods of internet connections are there? The satellite connection is too expensive. I was quoted £400 install and £100 per month, with a speed of 3MB! The area also doesn't receive any 3G connection (I know right... :s). I've looked at Fon, but not too sure atm. Can anyone suggest how I can get a better speed
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Speedtest - it's the latest one as if I try and load it now it won't load as the net connection is really that bad... all I get is loading failed lol.

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Sorry for long post!

Thank you guys!
 
That speed totally sucks. I'm with Virgin and while I don't think that my upload speed is that great I don't think that I could live with the speed that you have, especially some of the photos of some recent build logs on here would take forever to view.

Its a shame you haven't got line of site to someone that has a good connection. You could get some cheapish ubiquiti kit and connect to them and share their internet connection...

Hope you sort it out
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Interesting to see the upload speed higher than the download.

not really as reverse is less affected by distance than the forward. LOL sry I am a cable tv service tech signal has a forward and a reverse while the forward (download) is greatly affected by cable length reverse (upload) isnt its based on amps and splitters along the lines so if its x at the last junction or split then it'll be x at the home. But I feel ur pain bro suxs not having reliable speeds.
 
not really as reverse is less affected by distance than the forward. LOL sry I am a cable tv service tech signal has a forward and a reverse while the forward (download) is greatly affected by cable length reverse (upload) isnt its based on amps and splitters along the lines so if its x at the last junction or split then it'll be x at the home. But I feel ur pain bro suxs not having reliable speeds.

I didn't mean there wasn't a reasonable explanation I'm just saying that it's not generally seen lol
 
I didn't mean there wasn't a reasonable explanation I'm just saying that it's not generally seen lol

sry bro wasnt hackin ya lol just trying to explain it a lil but yes ur correct it is unusual to see higher up vs down.
 
I know how you feel mine was slow at first in my area then they upgraded the lines so i'm on about 5mb now and there is no cable and they say there won't be anytime soon but if i go a couple of miles away there is
 
I know how you feel mine was slow at first in my area then they upgraded the lines so i'm on about 5mb now and there is no cable and they say there won't be anytime soon but if i go a couple of miles away there is

The exchange is 2.6mi away, which is too far for a decent speed. Property was just built, as were many planned to be built here. Apparently cost millions £££££
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</3 my 0.001 speed lol.
 
Oh yes, I am a happy chappy. This isn't a 100% answer, BUT, it may be a start to getting a fast speed around this area!

I have been in contact with the local MP and they have now received his letter.

This is after like 5 emails from me direct to the planning team and to the support @ Virgin Media.

As you can see the speed of:

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really is poor!!

Email I received today.

Dear Daniel

We have now received the letter from your MP, through our Chief Executive Office.

I will ask our colleagues in Planning to examine this in detail and look at whether we can take this further. This may take up to 4 weeks to achieve as we will have to source some plans of the area and carry out a street-level survey, so please bear with us.

As soon as we have some definite information from the team, we will write to you your MP with our findings.

Thanks

Alison
 
Damn, that is poor!

I live out in the sticks myself and never thought we'd actually get ADSL at all, but we did. I'm approximately 6.5km from the exchange - it'd be about 3.5 KM is a straight line but the phone lines follow the roads and the exchange is the opposite side of the hill to me, so they go around it.

My "estimated" absolute maximum download connection speed is 2mb/s - really not bad at all considering. However, I actually regularly connect at 4mb achieving ~425 to 435 kB/s download speeds. Really really happy and quite amazed it's so good.

So, even out in the sticks you can get half-way decent speeds so you're right to expect far better than you're getting.

Oh, I'm with AOL btw. Don't laugh, they were the FIRST to offer me ADSL over dial-up when other providers wouldn't even acknowledge that it was available in my area. The speed has steadily improved from my initial half megabit to the four megabit I have now. Ok, their telephone support totally sucks, but I rarely need to call them.

Best of luck getting reasonable connection speeds my friend, seems like things are moving in the right direction at least.

Cheers,

Scoob.
 
Damn, that is poor!

I live out in the sticks myself and never thought we'd actually get ADSL at all, but we did. I'm approximately 6.5km from the exchange - it'd be about 3.5 KM is a straight line but the phone lines follow the roads and the exchange is the opposite side of the hill to me, so they go around it.

My "estimated" absolute maximum download connection speed is 2mb/s - really not bad at all considering. However, I actually regularly connect at 4mb achieving ~425 to 435 kB/s download speeds. Really really happy and quite amazed it's so good.

So, even out in the sticks you can get half-way decent speeds so you're right to expect far better than you're getting.

Oh, I'm with AOL btw. Don't laugh, they were the FIRST to offer me ADSL over dial-up when other providers wouldn't even acknowledge that it was available in my area. The speed has steadily improved from my initial half megabit to the four megabit I have now. Ok, their telephone support totally sucks, but I rarely need to call them.

Best of luck getting reasonable connection speeds my friend, seems like things are moving in the right direction at least.

Cheers,

Scoob.

That's the thing, the place was once a small village consisting of only elderly occupants. Since the area has been expanded over the past 6 years nothing has changed in the tech department
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. BT are saying a big no to improve their network (as it all comes down a BT line).

Hopefully this helps
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That's the thing, the place was once a small village consisting of only elderly occupants. Since the area has been expanded over the past 6 years nothing has changed in the tech department
sad.gif
. BT are saying a big no to improve their network (as it all comes down a BT line).

Hopefully this helps
smile.gif
.

Blimey we're not even classed as a village, rather we're a hamlet, there are only 11 houses in our little area and just six in my post code! Also we're a long way from the exchange due to the hill being where it is as I mentioned before.

I'm stunned that BT didn't do anything when the plans were in to expand the village.

Fingers crossed they will get things moving.

Still, there is obviously a fault if your connection really is that slow. I mean, I'm practically at the limit of ADSL yet I get a good connection, and there's no way we've got anything but the original copper wiring anywhere near here lol.

Guess I just got lucky as the exchange we connect to is part of a larger village (we don't have our own exchange needless to say)

Good luck my friend, I'd struggle without my broadband!

Scoob.
 


Exceeded my monthly limit
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Now i gotta live with this shit for 8 days

LOL LOL LOL! Atleast you get usable speed, here in New Zealand once you use your cap, which is generally under 40GB a month you get slowed to 64K which is completely unusable since everything times out
 
I literally base where I live off of available internet options....

I made the mistake of thinking I could deal with a satellite internet connection for 2 years on a lease, bahahahahha. I've never been more miserable in my entire life.

But yeah, my primary deciding factor for me now on where I move to is pretty much determined by connectivity. And now after having FiOS, I'll never settle for cable again. Verizon is offering 100mbps packages now but they have priced it rather steeply, hoping the price comes down a bit and I'll definitely hop on it!

In your predicament, satellites seems about the best option for you bud. Yes, it sucks and you can't play games, but the downstream speed is much more tolerable than what you are receiving now. And yes, it is expensive, but dang, it's either that or what you have now (not sure I could cope with that).
 
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