Nvidia hit with class action lawsuit over 12VHPWR cable melting woes

[WYP]

An annoyed Nvidia customer has decided to sue the GPU giant.



Read more about Nvidia's RTX 4090 class action lawsuit.

 

[dazbobaby]

Steve at GN did the research and discovered that it's user error.
If you don't insert the cable properly or repeatedly disconnect and reconnect, you introduce a foreign body (dust etc), it's this that causes a fire.


https://www.youtube.com/watch?v=ig2px7ofKhQ

 

[AlienALX]

Steve at GN did the research and discovered that it's user error.
If you don't insert the cable properly or repeatedly disconnect and reconnect, you introduce a foreign body (dust etc), it's this that causes a fire.


https://www.youtube.com/watch?v=ig2px7ofKhQ

It will all depend. If Nvidia do not have a clear instruction manual telling you that you need to push it harder than you would like to to get it home then they are in trouble. It sounds to me (who has struggled with some 24 pin connectors over the years, them taking much more force than I am comfortable with) that it does need quite the shove to get it in. Who will want to push that hard on a £2000 GPU?

I remember BITD when Slot 1 was a thing. Like, Celerons, P2s etc. You really had to shove it HARD into the socket to get it working. Again, far more force than I was comfortable with. As such the first slot 1 rig I built did not work, and I had to take the whole thing back to the shop. He looked over it, pressed it in HARD and it sprung to life. But that thing cost me £600 back then, and that was A LOT of money.

 

[AlienALX]

BTW.

https://www.classaction.org/media/genova-v-nvidia-corporation.pdf

It's quite funny as it goes !

 

[dazbobaby]

I remember BITD when Slot 1 was a thing. Like, Celerons, P2s etc. You really had to shove it HARD into the socket to get it working. Again, far more force than I was comfortable with. As such the first slot 1 rig I built did not work, and I had to take the whole thing back to the shop. He looked over it, pressed it in HARD and it sprung to life. But that thing cost me £600 back then, and that was A LOT of money.

But slot 1 had clips that snapped in place. And there was no mistake, they really really snapped.

 

[AlienALX]

But slot 1 had clips that snapped in place. And there was no mistake, they really really snapped.

Yeah, but that wasn't what I was getting at. It took much more force than I was comfortable putting on something so expensive. Which will be why these cables are not going in all of the way. I would surmise people are terrified of breaking it.

TBH I reckon the only reason they invented this stupid connector in the first place was just to make it look like it uses less power than it really does. And to save money. Which Nvidia have been doing ten fold. The 4090 PCB is almost exactly the same as the 3090 one, and so is the 4080 only with half of the same components on it.

 

[dazbobaby]

Yeah, but that wasn't what I was getting at. It took much more force than I was comfortable putting on something so expensive. Which will be why these cables are not going in all of the way. I would surmise people are terrified of breaking it.

TBH I reckon the only reason they invented this stupid connector in the first place was just to make it look like it uses less power than it really does. And to save money. Which Nvidia have been doing ten fold. The 4090 PCB is almost exactly the same as the 3090 one, and so is the 4080 only with half of the same components on it.

TBH honest I was working as a technician back then, so I didn't care. I didn't have to buy a replacement.

I do understand what you mean though, if you've just spent £1500+ on a GPU, you ARE going to want to be careful.
I agree about the reason the connector exists though, who wants to plug in 4 or 6 8 pin power connectors, especially when energy prices are so damned crazy, and no reprieve in sight.

 

[Dawelio]

I agree about the reason the connector exists though, who wants to plug in 4 or 6 8 pin power connectors, especially when energy prices are so damned crazy, and no reprieve in sight.

What difference does it make if you plug in several 8 pins or the single 12 pin? The GPU will just draw what it wants, regardless of connector. Hence the energy prices aren’t affected by what connector is used.

 

[Warchild]

What difference does it make if you plug in several 8 pins or the single 12 pin? The GPU will just draw what it wants, regardless of connector. Hence the energy prices aren’t affected by what connector is used.

Because more cables are messy and increase chance of failure. Its the same with almost anything. No one wants unnecessary cables regardless of whether its a pc, hifi, car stereo etc.

Usually the less you have, the tidier it is, more efficient, better space/airflow, etc

e.g. do you like having 12 wires for 12 case fans? or would you prefer they were all linked via one cable as is the case for Lian Li now?

Not a rant at you, but you get the point hopefully.

 

[Dawelio]

Because more cables are messy and increase chance of failure. Its the same with almost anything. No one wants unnecessary cables regardless of whether its a pc, hifi, car stereo etc.

Usually the less you have, the tidier it is, more efficient, better space/airflow, etc

e.g. do you like having 12 wires for 12 case fans? or would you prefer they were all linked via one cable as is the case for Lian Li now?

Not a rant at you, but you get the point hopefully.

I do get the point in cable management, but what my post was about, which was a response to what I understood from his post was in terms of energy. And in that regard, cables have no impact what so ever really.

He talks about energy, you talk about cable management. The former I don't get, the latter I fully do.

 

[Digikid]

Hope Nvidia loses. Love their cards but their attitude and their recent practices make it so that this will happen.


good luck to the person who is suing.

 

[Warchild]

I do get the point in cable management, but what my post was about, which was a response to what I understood from his post was in terms of energy. And in that regard, cables have no impact what so ever really.

He talks about energy, you talk about cable management. The former I don't get, the latter I fully do.

I wasnt just talking about just cable management. The more cables in any device/unit/environment you have, the more chance you have of a failure in any aspect at all. Doesnt matter if its signalling/power/efficiency/air flow/audio/quality etc.

If you could safely transfer all power and signalling over a single cable instead of 4 separate ones, I would be all for it. Something goes wrong? you have one point of failure to check instead of 4. And again im talking about the bigger picture, not limiting it to just a GPU.

Hope Nvidia loses. Love their cards but their attitude and their recent practices make it so that this will happen.


good luck to the person who is suing.

Completely agree, but money provides power and that power provides 12 of the worlds best corporate lawyers working together to bail Nvidia out. We would need almost everyones cables to fail for action and then it would be a simple recall and replace with not so much of an apology...