Microsoft Habu Mouse Problem

[Tainton]

Got one of these 3 months ago and genrally been pleased with it.

However I had the stupid idea of updating the firmware from the official razer site and now the mouse keeps disconecting and reconnecting.

Tried a previous firmware/software to no joy......any ideas anyone?

Put in bin?

 

[limqareb]

Got one of these 3 months ago and genrally been pleased with it.

However I had the stupid idea of updating the firmware from the official razer site and now the mouse keeps disconecting and reconnecting.

Tried a previous firmware/software to no joy......any ideas anyone?

Put in bin?

yes , happened to a copperhead, put in bin or else if still covered by guarantee ask for replacement

 

[!TIMMY!]

If you were flashing with an official firmware then RMA it. Thats what I did with my mobile.

 

[Tainton]

Problem is I purchased this through Ebay.

Ive checked the bottom of the mouse and it had manufacture date of Dec06 so should be covered by manufactures warrenty?

Should I just contact Razer maybe? I am UK based

 

[WC Annihilus]

You're going to need a receipt. Don't suppose the seller sent you that with the mouse?

 

[!TIMMY!]

You're going to need a receipt. Don't suppose the seller sent you that with the mouse?

Yeah your going to need proof of purchase, I had to provide that when I RMAed my PSU. Lucky I hord stuff and had it somewhere.