Microsoft Extends Warranty of Xbox 360's Afflicted with RROD to Three Years.
- Thread starter Mr. Smith
- Start date
FarFarAway
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I think this is a good move by MS, nice to see a company admitting faults and backing up it's customers
Rastalovich
New member
I can`t linky 
I guess this is for newly purchased ones ? Otherwize I need to get details
I guess this is for newly purchased ones ? Otherwize I need to get details
Rastalovich
New member
I fail to see the articles` conclusion of generosity. Although u can concede that the majority of 360 purchasers have a tremendous experience from day 1 - a majority can be over 50%, which is qualifiable as long as not every1 buys from EB so it seems. Rather than generosity, I`d say it`s almost the least they can do. Throwing in a freebee is generous - having a working unit should be expected.
It is a very bold thing to do to put out so many refunds of expenses, but u do have to say in the same breathe that it`s very hard to recall a major piece of equipment of this nature failing anything from an alledged 33% to an undisclosed or uncommentanble 49% of times.
I find it very very hard to believe that they don`t know what the problem is. With something failing on an alledged scale such as this, u would only need to go out and get a small number of them to find out - if u`r interested - to define it as something that `happens when it happens` is quite an awesome statement.
It`s a real shame, as I for one feel it is a tremendous piece of kit, m$ loyalty dependencies aside. The price u can argue about, but meh, it`s not that high now.
I need to go and get a shelved RROD one now and see what happens.
It is a very bold thing to do to put out so many refunds of expenses, but u do have to say in the same breathe that it`s very hard to recall a major piece of equipment of this nature failing anything from an alledged 33% to an undisclosed or uncommentanble 49% of times.
I find it very very hard to believe that they don`t know what the problem is. With something failing on an alledged scale such as this, u would only need to go out and get a small number of them to find out - if u`r interested - to define it as something that `happens when it happens` is quite an awesome statement.
It`s a real shame, as I for one feel it is a tremendous piece of kit, m$ loyalty dependencies aside. The price u can argue about, but meh, it`s not that high now.
I need to go and get a shelved RROD one now and see what happens.
Absolutely typical.
Last week, my 360 came up with 3 red lights after a thunder storm, which I assumed caused it. It's out of warranty (early adopter), so I decided I would try and fix it myself. I read a lot about the problem so ignored the towel trick and went straight in with my heat gun. I went for 5 mins on cool and then 2.5 mins on hot, in a circular motion on both sides of the GPU.
Just about to put it back together and test and this story appears.
Thankfully, it's working fine now and just had a 2 hour playtest on lego star wars 2 with my little boy.
I'm not sure how I'll stand with the extended warranty since I've stuck a few extras in, like, extra ducting to suck more air through the GPU and a spare end on fan that I got with my P5W-DH. Next I'm getting rid of the X clamps and may mod to fit a bigger heatsink.
Last week, my 360 came up with 3 red lights after a thunder storm, which I assumed caused it. It's out of warranty (early adopter), so I decided I would try and fix it myself. I read a lot about the problem so ignored the towel trick and went straight in with my heat gun. I went for 5 mins on cool and then 2.5 mins on hot, in a circular motion on both sides of the GPU.
Just about to put it back together and test and this story appears.
Thankfully, it's working fine now and just had a 2 hour playtest on lego star wars 2 with my little boy.
I'm not sure how I'll stand with the extended warranty since I've stuck a few extras in, like, extra ducting to suck more air through the GPU and a spare end on fan that I got with my P5W-DH. Next I'm getting rid of the X clamps and may mod to fit a bigger heatsink.
name='Toxcity' said:Well done microsoft.
Oh, and Archmage you lucky and talented individual.
Thanks Tox, It wasn't so hard. Worst part was getting the case open.
I used an old full size DVD case to make the key tool. A few people said to use the outside cover of a CD Spindle. The DVD case was flatter, plus it's easier to cut with just a pair of scissors.
The main thing is to make sure you cover all the bits that can melt with foil
before heating up.
If anyone has any specific questions, I'm happy to help, tho there are lots of
variations on the same theme, up on utube.
I read yesterday that the Elite will have a smaller motherboard so may not suffer as much.
name='Toxcity' said:I don't quite understand how heating up the GPU fixes it... :eh:
But I don't think you would see me opening the new Gen consoles.. not yet..
Basically, the GPU is a surface-mount device. It's a sub-assembly of components mounted on carrier. The carrier is a bit like a c2d processor, no pins underneath, just pads. The pads are tinned during production, as is the main board, then they are wetted together, usually with hot air, but it would probably be one of the earlier components fitted.
The fault arises when the whole lot gets too hot and the main board warps.
This can crack the solder joints, causing the 3 lights of doom.
The hot air gun re-works the joints together. You just have to be careful that you don't over do it and also protect the bits that melt. I had a close call with the sync button that started to melt (need more foil!)
Lots of people have fixed their 360 by chucking the x-clamps and bolting the heatsinks on in a more conventional way. The x-clamps do not place enough pressure on the heatsink, but the bolt down method does, plus in most cases, it's forced the broken connections together again.
I arctic silvered the h/s and then bent the x-clamps to give a bit more pressure, and that sems to have done the trick.
The other big problems is that most of the cooling air is sucked through the processor, not the gpu. This is caused by the air taking the least path of resistance. Although there are two exit fans, the duct is common and so the gpu gets very little air flow through it. A simple divider between the fans, in the duct, fixed that. The air exiting the case is now very hot and as they say, 'better out than in now'.
Rastalovich
New member
name='Archmage' said:
I can guarantee u that the newer of revs of the 360 mobo have taken this into account and mounted the gpu in a different fashion. Which also tells me they knew damn well what can go wrong with them.
Hmm rehouse the mobo and wc it ?
(bet some1 somewhere has done something similar)name='Rastalovich' said:I can guarantee u that the newer of revs of the 360 mobo have taken this into account and mounted the gpu in a different fashion. Which also tells me they knew damn well what can go wrong with them.
Hmm rehouse the mobo and wc it ?
they have indeed, i remember reading it on xbox-scene.com
FarFarAway
New member
Ye I keep thinking of moving my 360 to something more like a shuttle, but then I never quite get the time to plan it
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