HELP! brand new 320GB hard drive only shows 32gb

[chrisps2576]

just bought a brand new maxtor 320gb maXLine II ATA/133 HDD well, my friend did and i went to install windows on it for him, and it showed up in the bios but when i go on to windows 7 installer it doesnt show up at all? cant find it? but then when you go to Disk management it shows up as 32GB hard drive when it is 320gb! Any ideas would be helpful thanks!

 

[BradleyW-H]

Can you take a screen shot of the disk management page please? I need to see if there is any unused space/ space that isn't formatted.

 

[chrisps2576]

yeah sorry here you go ! its disk 2 only shows as 32gb.top two supposed to be like that

 

[yassarikhan786]

The sceenshot is too small and too unclear to see anything. Upload the image to photobucket or imgur.

 

[chrisps2576]

sorry here you go

 

[yassarikhan786]

Have you tried formatting the drive?

 

[BradleyW-H]

I don't think you can format the drive until the volume has been created.

Yea I would recommend right clicking on the drive in Disk management and selecting the option. New simple volume. Accept all of the default settings and see what happens.

 

[chrisps2576]

already tried that , it stays the same at 32gb once its a volume and fully formated

 

[BradleyW-H]

Is the drive showing up in the BIOS? and if so is it showing up a 32GB OR 320GB?

 

[yassarikhan786]

I don't think you can format the drive until the volume has been created.

Yea I would recommend right clicking on the drive in Disk management and selecting the option. New simple volume. Accept all of the default settings and see what happens.

Ah yeah, forgot about that.

EDIT: Open the command line and try disk part. Type "list disk" when disk part is initiated and tell us what that shows. Initialize the disk and copy something over to it if you haven't already, just to check if the available space is still at 32 GB.

 

[BradleyW-H]

We're only human

 

[chrisps2576]

Is the drive showing up in the BIOS? and if so is it showing up a 32GB OR 320GB?

um i doesn't show the size as it is counted as USB storage as it is plugged into my external hard drive cady, this couldnt be a problem because i have previously installed Ubuntu onto a hard drive of mine in the same way

 

[chrisps2576]

Ah yeah, forgot about that.

EDIT: Open the command line and try disk part. Type "list disk" when disk part is initiated and tell us what that shows. Initialize the disk and copy something over to it if you haven't already, just to check if the available space is still at 32 GB.

tried this , and it shows it as 31gb

http://i.imgur.com/gROAdUb.png

 

[yassarikhan786]

I'm sure you've tried this, but I wanna make sure. Have you tried different SATA ports? Maybe try re-installing Motherboard chipset drivers?

 

[chrisps2576]

I'm sure you've tried this, but I wanna make sure. Have you tried different SATA ports? Maybe try re-installing Motherboard chipset drivers?

um i doesn't show the size as it is counted as USB storage as it is plugged into my external hard drive cady, this couldnt be a problem because i have previously installed Ubuntu onto a hard drive of mine in the same way

USB so not really SATA ports , and no cos ive done it before but with ubuntu , it is defo the hard drive because everything else is fine?
could the hard drive be messed up from new?

 

[yassarikhan786]

USB so not really SATA ports , and no cos ive done it before but with ubuntu , it is defo the hard drive because everything else is fine?
could the hard drive be messed up from new?

Sorry dude, missed that it was in an external caddy. It could be the caddy?

If it's definitely not the caddy, then it's probably the hard-drive

 

[chrisps2576]

Sorry dude, missed that it was in an external caddy. It could be the caddy?

If it's definitely not the caddy, then it's probably the hard-drive

i know im sure its not the caddy i use it for my Ubuntu system and portablilty so maybe the hard drive is broken from box? and in this case should they be able to just give me a new one ?

 

[FTLN]

i know im sure its not the caddy i use it for my Ubuntu system and portablilty so maybe the hard drive is broken from box? and in this case should they be able to just give me a new one ?

Check the drive on a sata port, there could be a compatibilty problem with your caddy ....

 

[chrisps2576]

ill do that tomorrow when i get back

 

[SuB]

woh hang on, you use this drive on ubuntu?