Connected but Not

[Hay11Mac]

I have a friend in Newcastle, who connected her laptop to her mothers wifi, now for some reason, her mum's wifi has renamed itself to "wolfgang-pc" her laptop connected fine to the wifi, but her mum's now doesn't. she just gets "aquiring ip address" her mum's laptop is running Windows XP, also for some reason the "local area connection" has renamed itself to "wolfgang-pc" also. she was getting no IP address, in ipconfig it was showing as 0.0.0.0 and also the subnet mask.

I have got her to reset the "WINSOCK" & "TCP/IP Stack" but still didn't work.

I also talked her thru setting up a static IP, and once completed it connected fine to her router (ISP - Virgin) and signal stength was "Very Good - 4 bars" but everytime she tried to open a webpage, she got the message "cannot connect to server" everything seems connected, but can't access any webpages.

Can anyone shed some light???

 

[dugdiamond]

alot of people never change their username and password for the router/modem from root/admin

this can enable any one into it and change the user/usage rights

i suggest resetting the router.

...there should be a reset button on the router. holding this for at least 30secs will place factory settings on the device.

change the password immediatley. even call the router something like: "hahaha.suckers"

 

[Hay11Mac]

alot of people never change their username and password for the router/modem from root/adminthis can enable any one into it and change the user/usage rightsi suggest resetting the router....there should be a reset button on the router. holding this for at least 30secs will place factory settings on the device.change the password immediatley. even call the router something like: "hahaha.suckers"

I think this has been done...... but will tell her to do it again.

Also her laptop connects fine, but her mum's who used to connect fine, isn't now, and it has been since my friend connected her's to the wifi. my friends Laptop is called "Wolfgang-pc" I don't understand why it would automatically call the network that also.

 

[tinytomlogan]

Aye I think you have probably got too complicated far too soon. Static IP's need to be set on the router aswell as the pc or you will just bugger everything up and probably explains all the problems you are getting now

Set everything in network back to auto and start with the basics.

Be an idea to reset the router and start again there too, unless you can get there to do it yourself I really wouldnt get involved.

 

[Hay11Mac]

Cheers chaps.

Have set it back to "Obtain an IP Address Automatically" think I found the problem the DHCP Client service wasn't running....... fingers crossed