Bent Pins - Amazon Destroys a Customers Ryzen 5 5600X by using insufficient packaging

Only $5 gift card on top of a full refund?... That's downright pathetic.

No matter what you will say, the worlds most richest person, Jeff Bezos, founder and CEO of Amazon, can't even bother to actually make his company better on the absolutely bottom floor.

I just don't get why large companies, or any company for that matter, can't treat their customers with dignity and respect. Instead just more or less taking a on them. And you as a customer has literally no power to do anything, which the companies know and hence can do whatever they want basically.

As Alien has said previously, this world is unfair and it sucks.
 
Amazon can definitely fix their system and possibly flag items over $100 to go into a box, lets be real here. The company who delivered it is really to blame. They managed to crush a CPU that is inside a box, inside a plastic case so badly to have damaged the pins.

Both parties are at fault but I put a greater blame on whoever delivered it. I ship a ton of items a year and the cost I have to spend on packaging to make it dummy proof so it does not get damaged is such a waste of money. Even through I claim the value it is such a pain dealing with a claim that I rather over do packaging. So, I am biased a bit on this I guess.
 
Should AMD reconsider its use of PGA CPUs?

I've never liked AMD's choice of using PGA but what's even worse is their socket design, 1 tiny little paperclip lever and that's it, I'd much prefer Intels socket design as the amount of times I have seen people pull their AMD chip up, Even after doing 10 minutes of a heavy CPU load to warm up the TIM, And bend or even snap off 1 or more pins is a little over the top.
 
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This happened to my 5950X. AMD cheaped out on the packaging. If the inner clamshell packaging had been encased in a small cardboard sleeve, like it USED to be, this wouldn't happen. But they removed that inner cardboard sleeve / mini-box, and just left the clamshell piece to sit in a big box and be able to get banged around in shipping. Thankfully my local shop was able to unbend the pins after offering me a full refund.
 
Amazon can definitely fix their system and possibly flag items over $100 to go into a box, lets be real here. The company who delivered it is really to blame. They managed to crush a CPU that is inside a box, inside a plastic case so badly to have damaged the pins.

Both parties are at fault but I put a greater blame on whoever delivered it. I ship a ton of items a year and the cost I have to spend on packaging to make it dummy proof so it does not get damaged is such a waste of money. Even through I claim the value it is such a pain dealing with a claim that I rather over do packaging. So, I am biased a bit on this I guess.

My friend who used to build high-end tube amplifiers for guitar used to pay extra for FEDEX to package it for him so that if (or when) they'd break the amp in shipping, my friend could claim without any issues because FEDEX packaged it and couldn't blame him.
 
why was this CPU not boxed?

i bought 6 ryzen and 4 threadripper cpu´s now and they all came boxed from amazon.


you would have to kick the package to the curb to bend the pins of the CPU inside the box.
 
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