Asus Maximus IV and GTX680

[britrb]

Hi all,
I have an Asus Maximus IV Extreme, and I bought two of the MSI Twin Frozr GTX 680's from OCUK, both of them didn't work. When booting into Windows 7 64Bit, everything starts out ok, but then after a few seconds the screen goes all pink, green, and white, and the PC freezes. Totally gutting as I have a whole bunch of monitors waiting for Nvidia's 2D Surround!

I tried them one at a time, both together, and I even removed all old GFX drivers in safe mode (both cards worked fine in safe mode) and loaded new drivers (I even tried older, and Beta drivers from Nvidia) but nothing worked. I have RMA'd them both, and OCUK are on the case now.

Has anyone else had the same problem with this combo of board and GPU?

Could it be a bad batch from MSI?

Or was I doing something wrong?

I have built loads of gaming rigs, and know what I'm doing/looking at inside the box. My original GTX580 works fine both before, and after the GTX680's.

Thanks for your time guys,
Brian

 

[grassman]

Make sure the board is sitted perfectly flat. I can't see how you could have possibly managed to have gotten 2 bad cards most likely one bad motherboard. Also make sure you have the latest bios.

 

[britrb]

Like I said, the GTX580 works fine after the GTX680's are out. All three have been in the top slot too. And the GTX680's start fine and load into windows so I can see my normal desktop, but after a few seconds the badness happens...

Brian

 

[grassman]

Updating the bios is the only other possible fix. If that doesn't solve it then yeah horrendous luck. Seeing weird artifacts then a dim of no picture usually indicates a bad cap. Going over everything you just said.. Safe mode is working but regular boot fails this is becoming more and more an obvious case of a blown cap. Did you remove the cooler?

Honestly best advice to you at this point is walk into a computer store next time and grab what you need shippers can be awfuuulllly clumsy. This winter I had a card sent to me just sitting on my porch in sub zero degree snowy weather guy didn't ring my door bell or anything just let a $400 card just sit there in sub zero degree snowy weather. UPS = shyt

 

[FTLN]

Looks like OCUK trying to get rid of some of there defect cards the easy way...

 

[grassman]

Doubt that it was probably just another case of what I wrote above.

 

[britrb]

I'm looking at the available BIOS versions now. I hate upgrading the BIOS, even though on this board I have two BIOS's to chose from. It still always makes my bunghole twitch!!

Brian

 

[Smoke2049]

It sounds like a gpu error ive seen it happen before but only after liquids been spilt on the graphics card ,heres a thought could the package containing both cards have been dropped? during transport maybe?

 

[britrb]

They probably have been dropped, however they were well packed. I even put both cards on the top of my PC for a few hours (on top of the radiator grill) incase of any condensation as they were pretty cold when they arrived.

Brian

 

[Smoke2049]

It just sounds like to much of a coincidence as was mentioned earlier it isnt very likely that 2 cards would both turn up dead unless they were packed together and got dropped , personally i would rma both of them asap , the sooner you send them the sooner you get them back

 

[britrb]

They have been, just waiting on OCUK's word. I was wondering if there was something stupid that I missed...

Brian

 

[Smoke2049]

i take it u had the gtx 580 in before the 680s , did u uninstall the drivers completely before putting the 680s in , then install their drivers from scratch?

 

[britrb]

Yes, I had a GTX580. That is back in and running fine now.

Brian

 

[Smoke2049]

so u did do a full uninstall /reinstall of your drivers when u took them out and sent them back , or u have been running the same drivers the whole time and they work with your 580 but not the 680 s?

 

[britrb]

No, I completely removed my old drivers, then bunged in the GTX680's and then installed the 680 drivers. Found out that they didnt work, then bunged my 580 in, and just reinstalled the 580 drivers (The way it should work for the GTX680's!)

Brian

 

[Smoke2049]

fair enough just thought id ask, it happens to the best of us

 

[britrb]

Bloody computers! I couldn't be an IT dude. I don't have the patience!!

Brian

Well the news is in...

It appears to be all my fault! OCUK have tested the cards and they both work. I have now updated my BIOS, and binned a few of the Asus utilities, and am now waiting for my GPU's to arrive to see if that works. Could there also be something that I could enable/disable on my MB settings that I could have missed?

You would think that technology would get easier to use the more advanced it becomes, well this may well be the case, it just gets more complicated to fix!!!


Thanks for all your help guys

Brian

 

[grassman]

Did you set it to PCI E? Try disabling IGPU and yeah make sure those bios are updated.
If it comes back you do the above and still no go then tell ocuk to eff off and RMA straight from MSI. Or return them get your money back and buy elsewhere would be some pretty poor stuff by them if there trying to bang a buck off you. Also try under clocking the card.

 

[britrb]

How do I set to PCI E? Whats IGPU? And where is it?

My BIOS is now 3603 I think its the latest, couldn't find any newer ones.

As for the cards, if they are working on OCUK's test rigs why aren't they working on mine? This confuses me!

Brian

 

[Resonance]

IGPU is the integrated GPU on the processor. Meaning if you had an Ivy chip it would have the HD4000. However, since I do not physically have an intel chip or a board... I wouldn't be able to tell you the settings it would be under.

Edit:
BIOS > Advanced > System Agent Configuration > Graphics Configuration > Primary Display > PCIE (instead of iGPU or Auto)