I'm not hopeful to get anything out of them. This project has been a huge disappointment. I will try and find out if they plan on doing anything for the people they frankly conned out of their postage money, but I am not hopeful that I will get anywhere.
Thanks to this project I now know not to spend money on Kickstarter for anything other than board games. Board games are often feature complete by the Kickstarter stage, only needing money to pay for printing initial orders (not much room for failure).