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  #1  
Old 22-08-09, 03:58 PM
PeterStoba PeterStoba is offline
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PNY Extend XLR8 Warranty

PNY Extend the warranty of their high end XLR8 range.

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  #2  
Old 05-09-09, 02:55 PM
markfran markfran is offline
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Warranty procedure is poor

I just had an 8800 GTX OC PNY card fail under the 3 year warranty. They sent me a refurbished GTX 260. No Box, no paperwork, only the card in a bubble wrap. I emailed them about this and they jumped all over me and slapped their fine print on me that they were no way under obligation to provide a new card. I don't even know if I can register it. I don't think I can because they say my warranty continues from the first failed card.

Well - the refurbished card is bad after just a couple of days. It artifacts - and the clock speeds

of the card show much slower than they should be - and cannot be changed without failure. Example... core clock should be 576 - it runs @ 341. Memory is less than half its rated speed and so on.

Do not trust these people, dont know what they are going to do about this one yet.
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  #3  
Old 05-09-09, 02:58 PM
PeterStoba PeterStoba is offline
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Quote:
Originally Posted by name='markfran'
I just had an 8800 GTX OC PNY card fail under the 3 year warranty. They sent me a refurbished GTX 260. No Box, no paperwork, only the card in a bubble wrap. I emailed them about this and they jumped all over me and slapped their fine print on me that they were no way under obligation to provide a new card. I don't even know if I can register it. I don't think I can because they say my warranty continues from the first failed card.

Well - the refurbished card is bad after just a couple of days. It artifacts - and the clock speeds

of the card show much slower than they should be - and cannot be changed without failure. Example... core clock should be 576 - it runs @ 341. Memory is less than half its rated speed and so on.

Do not trust these people, dont know what they are going to do about this one yet.
Whilst I agree they shouldn't go mad and quote their terms and conditions, they can't moan about sending you a GTX260, not your fault.

But to tell people not to trust them is a bold move to make on one such case.
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  #4  
Old 05-09-09, 03:03 PM
markfran markfran is offline
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I am basing it not only on my experience - but from mine and multiple other reviews - some from reputable reviewers @ magazine sites.
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Old 05-09-09, 07:23 PM
sammytomjohn sammytomjohn is offline
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Quote:
Originally Posted by name='markfran'
some from reputable reviewers @ magazine sites.
have you got a source? i mean you cannot make a claim like that without solid proof! where's ur links to these reputable reviewers from magazines??
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  #6  
Old 05-09-09, 10:41 PM
markfran markfran is offline
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Omg

Look - that was my experience - that is all that matters. Do a search and you will have no trouble finding evidence. Look for PNY warranty.
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  #7  
Old 06-09-09, 05:46 AM
k4p84 k4p84 is offline
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BFG swapped my 8800 GTX's for GTX 260's when they went bad....

and yes they were refurb cards too.

I believe that they have to offer you a six month warranty on an rma replacement by law.

I could be wrong but I dont think you are allowed to sell / replace a product and not offer some form of guarantee that it is not free of faults.

Maybe a little visit to C.A.B. if they get the grumpy with you.
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  #8  
Old 06-09-09, 01:28 PM
markfran markfran is offline
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Thanks, thats good to know that other companies are doing the same.
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