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  #1  
Old 16-02-19, 03:04 AM
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Got Screwed Over By Corsair

Hey peeps never thought this would happen but yeah I just got screwed over by Corsair
So I used their new Icue software and it borked 7 of my LED's on my K95RGB and no where did it say at the time don't use this software with the older RGB keyboard models.
After soft and hard resets with a tech via Skype we couldn't fix the issue, so he said because my keyboard is now out of warranty he can't authorize a replacement so he said he'd pass it up the chain.
The answer came back No!
And to rub salt into the wound I'm also going through warranty on my MM800CE and they said they would pay for the return postage, when I took it down to the post office they said sorry this isn't a paid return so that'll be $60 the bloody mat only cost $75, so I said don't worry about it and called Corsair and they said we'll fix it guess what no returns label.
So like Gigabyte before them I shall now no longer buy anything from Corsair nor am I going to recommend them to anyone and if friends or family say they're buying it I'm going to talk them out of it. And I've not bought or recommended Gigabyte for over 10 years.
I didn't maliciously try and damage my keyboard, It's Corsairs software that caused the issue FFS and for the sake of a product that maybe cost them $50 to make they've now lost all goodwill from me. I have a mate who sells PC's by the bucket load and he gets me to select the parts for the jobs and guess who's products won't be going into any of those PC's.
I'm so disappointed it's not even funny

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Old 16-02-19, 01:34 PM
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"You abandoned me, love don't live here any more".

I think the Corsair now are not the Corsair we all knew and loved.
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Old 16-02-19, 07:58 PM
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Quote:
Originally Posted by AlienALX View Post
"You abandoned me, love don't live here any more".

I think the Corsair now are not the Corsair we all knew and loved.

This is 100% true for me as well.


200 euro keyboard and keycaps made brittle cheap plastic trash, Corsair used to make good but stuff got a lot more covered in plastic and quality going down.


I'd say their memory is still pretty good stuff but that's about it.
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Old 16-02-19, 08:38 PM
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They're one of those companies that have grown and now don't think they need to give a S#$% about it's customers anymore
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Old 16-02-19, 10:55 PM
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Quote:
Originally Posted by Excalabur50 View Post
They're one of those companies that have grown and now don't think they need to give a S#$% about it's customers anymore
Dude they sold out a while back did you miss the memo? they were taken over.
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Old 16-02-19, 11:00 PM
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Originally Posted by AlienALX View Post
Dude they sold out a while back did you miss the memo? they were taken over.

I thought it was only a portion, soooo yeah okay that explains a lot.
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Old 16-02-19, 11:06 PM
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Quote:
Originally Posted by AlienALX View Post
Dude they sold out a while back did you miss the memo? they were taken over.
No dude I didn't know................explains a lot.
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Old 16-02-19, 11:10 PM
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Quote:
Originally Posted by AlienALX View Post
Dude they sold out a while back did you miss the memo? they were taken over.

Once their profits start to plummet, And they will, They'll remember that ignoring the little people doesn't end well for any company.
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Old 16-02-19, 11:30 PM
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Once their profits start to plummet, And they will, They'll remember that ignoring the little people doesn't end well for any company.
Once corporate rot sets in there's nothing you can do about it. They will just go right ahead and bury the company handing out their bonuses as they go.

Materials on Corsair products changed as soon as they were taken over. To plastic and tat. Everywhere they can cut corners to make more profit they will, that is just the nature of the beast sadly.
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Old 16-02-19, 11:57 PM
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Quote:
Originally Posted by AlienALX View Post
Dude they sold out a while back did you miss the memo? they were taken over.
Quote:
Originally Posted by Dark NighT View Post
I thought it was only a portion, soooo yeah okay that explains a lot.
Quote:
Originally Posted by Excalabur50 View Post
No dude I didn't know................explains a lot.
Wait, what?... What have I missed here?
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