Go Back   OC3D Forums > [OC3D] Hardware & Software > Software Section
Reply
 
Thread Tools Display Modes
 
  #1  
Old 24-10-16, 11:22 PM
zaft1g337 zaft1g337 is offline
Member
 
Join Date: Dec 2012
Location: Norway
Posts: 128
Exclamation PC stuck on loading

My computer has recently stopped working. Everytime I start the pc, it goes past the bios, then it gets stuck where the space character is blinking white on a black background. I can use ctrl alt del to restart the pc but then the same thing happens again.

Occasionally, after restarting many times, I manage to go into windows. However, after about 30-60 seconds everything is frozen. I can move the mouse and see the mouse icon is "loading/busy", but thats about it. I have to hard reset it and end up not being able to get past the blinking state.

This happened after I moved out to a new apartment about 1.5 - 2 months ago. A month ago, the same thing happened and I was somehow able to reformat/reset/restore windows back to a previous state. A month later, and Im now facing the same thing. However this time I cant seem to reset it.

Im suspecting it might be due to some vibration/shock when I moved, but no clue.

Anyone with any ideas what it might be?

Specs:
mobo: Asus z97 pro gaming
cpu: intel g3258
ssd: Kingston Hyper X 2x120gb

Im using windows 10.

Regards,

zaft1g337

Reply With Quote
  #2  
Old 24-10-16, 11:25 PM
NeverBackDown NeverBackDown is offline
AMD Enthusiast
 
Join Date: Dec 2012
Location: With the Asguardians of the Galaxy
Posts: 16,208
What troubleshoot paths have you taken? I ask because you only named one, if you let us know everything, we can narrow down a potential solution for you quicker.
Reply With Quote
  #3  
Old 24-10-16, 11:29 PM
zaft1g337 zaft1g337 is offline
Member
 
Join Date: Dec 2012
Location: Norway
Posts: 128
Quote:
Originally Posted by NeverBackDown View Post
What troubleshoot paths have you taken? I ask because you only named one, if you let us know everything, we can narrow down a potential solution for you quicker.
Nothing in terms of hardware testing. Ive tried all the possible solutions windows has suggested, but most of them or rather all have some sort of error while diagnosing it. I cant remember well what Ive done exactly since Ive been using my laptop for 2 weeks now. And it is hard to get into windows diagnostics service. I kind of randomly get into it after restarting several times. I can try to do it again tomorrow and see if I have any luck.
Reply With Quote
  #4  
Old 25-10-16, 02:17 AM
Kilbane's Avatar
Kilbane Kilbane is offline
Hagrid Look-A-Like
 
Join Date: Sep 2010
Location: Abergavenny, S.Wales
Posts: 1,247
Sounds like an issue with no drive being detected. Have you checked all the connections between the motherboard and any storage devices?
__________________
I'm not a Geek! ..... I'm an intellectual BADASS!!
Reply With Quote
  #5  
Old 25-10-16, 08:51 PM
Davva2004's Avatar
Davva2004 Davva2004 is offline
OC3D Elite
 
Join Date: Dec 2013
Location: Nottingham UK
Posts: 1,155
Time to pop the case open and unplug then replug every connector. Something probably got jiggled during the move.
__________________
Reply With Quote
  #6  
Old 27-10-16, 12:29 PM
zaft1g337 zaft1g337 is offline
Member
 
Join Date: Dec 2012
Location: Norway
Posts: 128
I have now opened the case and took out the following:

gpu, 1 ram (total 2), 2 ssd (total 3).

I basically have 1 ram, 1 ssd and cpu running now. I replugged all the cables, and changed to different sata port and cables, however, the probelm still continues.

I managed to get into the recovery mode after starting up the pc then -> advanced repair options -> troubleshoot -> reset this PC.

In about 15 seconds the resetting progress got to 10%, then for about 1.5h it was stuck there, so I ended up turning off the PC as usual.

Im suspecting a) disk (highly) b) mobo (not so much).

What do you guys think?

Im thinking perhaps I should install ubuntu and see how that works, maybe I can find something, but Im not so familiar with linux. Also, it might take another month before I see any symptoms as in windows. Yet again, I dont think its a software problem since Im able to load into recovery mode before entering windows, or am I wrong here?
Reply With Quote
  #7  
Old 27-10-16, 12:35 PM
tinytomlogan's Avatar
tinytomlogan tinytomlogan is offline
The Guvnor
 
Join Date: Dec 2007
Location: TTL Towers
Posts: 20,928
Its nothing to do with the OS - you have a hardware issue.

Connection

Something faulty

Or a now unstable overclock
__________________
If you recommend a product LINK THE REVIEW


Get along or run along. Your choice
Reply With Quote
  #8  
Old 27-10-16, 12:40 PM
AlienALX's Avatar
AlienALX AlienALX is offline
OC3D Elite
 
Join Date: Mar 2015
Location: West Sussex
Posts: 12,798
Sounds like a faulty hard disk to me ? Maybe download some command based testing software?
__________________
"Those really high 20 series prices are just place holders"



Reply With Quote
  #9  
Old 27-10-16, 12:44 PM
RobM's Avatar
RobM RobM is offline
OC3D Elite
 
Join Date: May 2016
Location: Durham
Posts: 1,355
my money is on the PSU
__________________
ASUS Prime x370 Pro | Ryzen 5 1600 | Antec 240 AIO | Corsair Vengance RGB 3000 2 x 8Gb | Asus Strix RX 470 | Samsung Evo 120gb ssd | Seagate Baracuda 1tb storage | EVGA 500w | Phanteks Entho ProM Acrylic Window | Windows 10 and Linux Manjaro
Reply With Quote
  #10  
Old 27-10-16, 01:23 PM
Surfie's Avatar
Surfie Surfie is offline
OC3D Crew
 
Join Date: Dec 2012
Location: Australia
Posts: 560
I'd be suspecting that the RAM, or the dimm its plugged into. It might also be a HDD, but if that is the case, swapping the hard disk over will remove that as a possibility.

Likewise, switching out the RAM, and/or moving it to another slot will remove them as being suspect.

PSU would be my next guess. Do you have a spare (or a friends) of similar wattage (or better yet: higher) that you can use to run some tests with?
__________________
What we've got here is; failure to communicate...
Reply With Quote
Reply

Tags
loading. freeze, stuck, windows

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump










All times are GMT. The time now is 06:08 PM.
Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2019, vBulletin Solutions, Inc.